Job Title: Customer Service & Safety Agent 2
Job Location: Florham Park, NJ
Part-Time
About Bond:
Bond is revolutionizing personal security by providing greater safety and peace of mind for all people and situations. Our 24/7 Personal Security Agents are just a tap away in our app, ready to help with any safety need.
Our mission is to reimagine what it means to feel safe. What it means for you. For your loved ones. For everyone. Because we believe every life should be lived fully, confidently and without fear. Reimagining safety is our promise. Keeping you safer is our bond.
Download our app in Google Play or iTunes. If you want to learn more, visit our website www.ourbond.com.
Description:
Do you love helping others and keeping people safe? Are you a service superstar who wants to use your powers for good? Do you want to be part of an elite community of security agents committed to helping people stay safe? If the answer is “YES,” we want you on our team at Bond. We are a first-of-its-kind platform providing accessible, on-demand personal security.
Whether you’re talking to a member on the phone, working with them online, or guiding them to safety via chat or text message, your care, empathy, and diligence will give them the personalized experience they deserve.
We’re recruiting for full-time and part-time positions. Come join us and be a part of the top 1% of the security industry!
Get an inside peek of how our team is helping to build the future of safety – personal security for all, via the following link: Bond Anthem Video
What You’ll Do
You’ll develop a strong understanding of our app and personal security services. You’ll welcome and orient new members on how to use Bond. You’ll also support our members throughout their Bond member experience and assist them with any potential safety situations.
Who You Are
You’re passionate about providing world-class care and service and are energized by helping people. You’re proactive, can quickly ask the right questions and problem-solve to provide the best support experience to our members. You have superb listening and communication skills.
In addition to this, you have:
Why You Should Join Us
What You’ll Need
This role may be a hybridized role with the potential of operating 10%-20% from home. If/when operating from home, you will need the following:
NOTE: All communication regarding this role will come from one of the following domains: OurBond.com or ourbond.breezy-mail.com, or from SMS (text message to your mobile device). Please set Junk mail and Spam filters accordingly to allow email from these areas.
Total Rewards
As a high-tech security start up, efficiency is vital to the work we perform daily. As a result, we’ve built a workplace culture that respects your time, allows you to take ownership of your projects and find opportunities to lead in your day-to-day experience.
We’ve been thoughtful in our approach to benefits, rewards, and perks that will impact our team members holistically as we continue to scale and grow.
At Bond, You’ll Enjoy
Bond is an equal opportunity employer and value diversity at our company. All applicants will be considered without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, breastfeeding, or other related medical conditions), sexual orientation, age, marital status, veteran status, or disability status.
Bond maintains a drug-free workplace and may perform pre-employment substance abuse testing and background checks, where permitted by law.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
Work Location: Hybrid remote in Florham Park, NJ 07932
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