BOK Financial Looking for Electronic Payments Specialist I – M-F 1PM-9PM MST at Albuquerque, NM  Full Time

We’re building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You’ve come to the right place to grow your career.

Work schedule: Monday – Friday 1:00 pm – 9:00 pm MT

The Electronic Payments Specialist I is responsible for processing of incoming and outgoing electronic payments in accordance with departmental policies, procedures, and banking regulatory compliance.Ensures all tasks are completed timely and accurately relying on knowledge and understanding of departmental processes and service level agreements. Collaborates professionally in a team environment and with other line of business partners to ensure customers are provided the highest level of service.

We celebrate each other’s wins, big and small. We respect, honor and praise one another for a job well done. We are transparent. We are involved, committed, and collaborative. Simply put: We Achieve More Together.

• You will perform data entry on incoming & outgoing payment orders received from both internal, and high profile external customers.
• You will maintain strict deadlines by following established procedures and regulations pertaining to payment orders.
• You will contact internal and external customers regarding research and confirmations; this includes performing amendments and reversals as prompted by service requests, and researching accounts and contacting account officers regarding approval on exception items.
• You will assist with the troubleshooting of systematic issues, the resolution of errors, and participate in routine disaster recovery exercises.
• You will assist in training employees on operating procedures and regulations.

This level of knowledge is normally acquired through completion of a High School Diploma or GED and a minimum of 1-3 years of experience working in electronic payments, accounting, banking or other comparable environments.Basic knowledge of related Federal, State, and Industry standard regulations.

• Basic knowledge of electronic payment systems, terminology and acronyms
• Basic knowledge of accounting principles in order to understand debits/credits and settlement
• Strong PC skills, including Microsoft Office products
• Good interpersonal skills including oral and written communication skills, problem resolution and customer relation skills
• Working knowledge of bank operations preferred
• General knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, UCC4A.