BlueOx Credit Union Hiring for IT Support Coordinator Job at Battle Creek, MI Full Time

Join our team and make a positive impact! Experience the BlueOx culture and enjoy a professional, fun, and rewarding career. We pay and reward for knowledge, expertise, integrity, and dynamic personalities. At BlueOx, we are committed to putting our members first and are looking for diverse, energetic, goal-oriented professionals that share the same passion to serve our members and communities as we do.

Benefits Offered:

• 401(k) match and Profit Sharing
• Education reimbursement
• Up to $600 in wellness reimbursement annually – fitness equipment, gym membership, massages, etc.
• Full Medical, Dental, Vision, and Prescription Insurance coverage
• Health Savings Account with bi-weekly Employer Contributions
• Employer Paid Life Insurance
• Employer Paid Short and Long Term Disability coverage
• Generous Paid Time Off
• 13 Paid Holidays
• Employee Assistance Programs
• Monthly commissions and incentives
• Employee Appreciation Events
• Paid Parental Leave
• Paid Volunteer Hours
• Performance and Discretionary Bonuses

… and more

The IT Support Coordinator will provide exceptional internal service to the organization through phone queues, ticketing systems, email, and in-person communication. The IT Support Coordinator will troubleshoot problems and advise on the appropriate action. The IT Support Coordinator is responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment and providing first-level ‘triage’ to incoming requests. The IT Support Coordinator will perform diagnostic testing to determine the source of problems and takes necessary steps to resolve or escalate the issue as well as ensuring preventative maintenance schedules are followed and communicated.

• Provides technical support to users, diagnoses and resolves connectivity problems and monitors system security, as needed.
• Works with department heads to analyze needs and assist with providing acceptable solutions.
• Assists with the administration and deployment of LAN applications and systems.
• Assists with data continuity (hardware/software) validation and support.
• Supports team members and ensures that established deadlines are met and keeps management well-informed of area activities.

If you are an expert in hospitality, love people, and have a passion for advancing lives, apply today!

BlueOx Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.

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