Bayaud Enterprises Hiring for Program Manager Mobile Services at Lakewood, CO  Full Time

MISSION

We seek to create hope, opportunity, and choice, with work as the means through which people with disabilities and other hurdles to employment can more fully participate in the mainstream of life. For over 50 years Bayaud Enterprises has been an innovator in the community in reducing hurdles for individuals to engage in the workforce and attain self -reliance. We do this through personalized Employment Services, Social Enterprises (Business Solutions) which provide employment for those needing supported employment, and Individual and Community Services like providing free laundry with the Laundry Truck and support in finding housing and accessing different resource programs through the help of our Navigators. We create Hope, help to find Opportunities, and inspire Choices.

DEPARTMENT

Bayaud Enterprises have several different ways of engaging in outreach and offering resources to the surrounding neighborhoods and Denver Metro Area as a whole. Bayaud offers free mobile shower and laundry services thought out the metro area utilizing Bayaud’s owned and operated Laundry/Shower trucks and trailers. Bayaud’s other community resources include a food pantry in the Baker neighborhood and an outreach team that helps connected Denver residents to community resources offered by Bayaud and other community partners.

SUMMARY

The Program Manager oversees the operation and deployment of Bayaud’s free mobile shower and laundry services. This is done by scouting locations to ensure that the necessary equipment and connections are in place to support the shower/laundry vehicle operations. Working with community partner to create a schedule for the MS fleet and disseminating this information to the community. The Program Manager will also communicate with community partner about any service interruptions.

The Program Manager will be responsible for assisting the Director in creating and maintaining the budget, approving and tracking expenditures and reconcile credit cards. This position is the “face” of the program, and along with the Director, will work closely with partners regarding contracts, expansion possibilities, schedules, budgets, meeting outcomes, celebrating successes, outreach and recruitment, community advocacy, and event planning.

COMPENSATION & BENEFITS

This position pays $46,000 – $63,000.

Medical/Dental/Vision coverage available, Free RTD ECO Pass, Sick Pay & 401(k) 4% company match to help plan for retirement. Sick, Vacation, Holiday and PTO as well as life insurance and other benefits provided to this position.

RESPONSIBILITIES

• With the Director, become the public face of Bayaud’s effort to address the needs of people experiencing homelessness.
• Engage community members about broader Bayaud services.
• Guide, train, mentor, and direct Mobile Services staff members in the operations of their duties.
• Ensure overall goals and functions of the programs are met by the employees.
• Support, innovate, and collaborate with team members, partners, and community members to operate and improve program services.
• Ensure safety protocols are being used throughout the program.
• Communicate changes to be made based on budgets, data outcomes, etc., with staff.
• Ensure staff completes data entry and financial logs on time and with accuracy.
• Effectively manage multiple, concurrent contracts, grants, and special projects.
• Review data monthly for accuracy, correct as needed and send to Associate Director for approvals, making prompt programmatic adjustments as needed.
• Help create and maintain budget for each grant/contract in the program. Maintain fiscal tracking system for each program/contract to ensure funds are properly expended.
• Approve all appropriate expenditures, ensuring proper documentation is maintained with signatures required for billing.
• Coordinate directly with billing staff to ensure invoices are issued to funders by deadlines set from accounting. Associate Director will have final approval of billings.

• Maintain awareness of emerging issues and public policies that impact those we serve.
• Intervene as needed with clients who are actively navigating personal crisis, displaying escalated behaviors, or who need redirection or removal from program.

OTHER DUTIES AND RESPONSIBILITIES include the following:

• Ensure crews are deployed on time to correct worksites.
• Drive 20 foot box/laundry trucks around Denver Metro area including “tight” downtown traffic and parking.
• Towing 26 foot combo trailer to various work sites.
• Other duties, as assigned.

SUPERVISORY RESPONSIBILITIES

This position will have supervisory responsibilities including performance management review of over the following positions:

• 4-6 Driver/Operators
• Supported Work Site Staff

SKILLS

• Ability to cultivate strong working relationships with employers and community partners.
• Excellent communication skills (written and verbal), and reasoning skills.
• Exceptional understanding of Microsoft 365 and its various programs.
• Ability to handle confidential and sensitive information without breach.
• Crisis intervention skills supporting individuals with mental, physical, or other disabilities to manage program engagement.
• Strong ability to coordinate and prioritize numerous activities, resources, and deadlines.
• Demonstrated ability to work successfully in a team environment.
• Demonstrated ability to lead a team of diverse staff members.
• Demonstrated lived and/or work experience with vulnerable populations.
• Demonstrated experience with data collection, analysis and reporting.
• Demonstrated ability to meet deadlines.

EDUCATION/EXPERIENCE/QUALIFICATIONS

MUST meet one of the qualifications below:

• Bachelor’s Degree in Human Services or Management with 2 years of experience managing people and processes (Employment services, program management, project management), OR high school diploma /GED with 6 years of experience in management of people and processes.
• Understanding of challenges and barriers to employment faced by individuals experiencing poverty, disabilities, addiction, and trauma.

• Experience working with marginalized populations in employment and/or management in a rehabilitation focused, non-profit environment.

OTHER CERTIFICATES, LICENSES, REGISTRATIONS

• 3+ years of a valid driver’s license with good driving history, and the ability to pass Bayaud’s motor vehicle carrier’s insurance requirements. This is a condition of employment.
• CDL a plus

REASONING ABILITY

Ability to solve practical problems and deal with a variety of variables in situations where limited standardization exists. Ability to interpret a variety of instructions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands. The employee frequently is required to talk or hear; the employee is occasionally required to stand, walk, reach with hands and arms, stoop. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment will be a combination of being in a temperature-controlled office environment and out in the field in Colorado weather.

ALTERNATIVE WORK PLAN

This position is not eligible for an “Alternative Work Plan”. All duties must be performed in the office or in the community with participants. Special projects will be considered on a case-by-case basis.

TRAVEL

Travel will include: Meetings in the community. Pick up/delivery of supplies or items needed for participants. Other travel as needed. Will drive a company vehicle for these purposes. If a personal vehicle is used for work travel, this driver will be reimbursed at the federal rate for mileage.