Bartlett’s Hearing Aid Center Hiring for Patient Care Coordinator Job at Redding, CA Full Time

Conducting IN PERSON interviews Wednesday 12/14/22

Job description

A fast-growing private practice is looking for a motivated and caring front office coordinator.

This family-oriented business puts a lot of care into their employees and patients. The individual in this role will answer inquiries and obtain information from patients over the phone and in person, handle insurance questions, schedule appointments, maintain databases, and perform other administrative duties for the office. This position requires an interactive relationship with the patients, and excellent phone skills.

Our Culture:

· An experienced team built around a culture of professional growth and knowledge sharing

· This company has developed a strong database and loyal following of satisfied patients based on outstanding services and exemplary patient care

· Supports innovative thinking and values the team like family

Responsibilities:

· Registering and scheduling patients.

· Coordinating providers’ schedules and ensuring the smooth and efficient flow of patient care.

· Checking patients in and out.

· Conducting insurance verification and obtaining authorizations.

· Preparation of billing packets.

· Collect and record payments while tracking revenue and completing daily accounting activities.

· Daily opening and closing of the office.

· Preparing bank deposits.

· Verifying patient information and maintaining/filing patient charts.

· Calling previous patients to get updates and schedule appointments.

· Responsible for a variety of administrative tasks to include typing, filing, inventory, mail and verifying the status of and checking in hearing aids and repairs.

**Might include travel to a Red Bluff Location (standard mileage reimbursement)

**Paid training in our Chico Office required (standard mileage reimbursement + accomodations included)

Qualifications:

· 2 years medical front office experience preferred.

· Bilingual Spanish preferred but not required

· Good computer skills to include proficiency in Microsoft Word and Excel.

· Strong customer service orientation and excellent organizational skills.

· Excellent oral and written communication skills.

· Basic understanding of accounting procedures and good math aptitude.

· Detail-oriented and ability to manage multiple tasks within strict deadlines.

· Ability to handle a busy office with interruptions, calls, and walk-ins while directing the flow of the office with efficiency and professionalism.

· Compliance to company’s COVID-19 Policy (Masks in office etc.)

Schedule:

Monday through Friday; 8:30 am – 4:30/5:00 pm

Benefits Package:

· Allowance towards medical, AFLAC, Dental or Vision (after 90 days)

· 401k contribution regardless of employee’s contribution (after 1 yr)

· Paid Vacation Days

· Company Paid Holidays

Job Type: Full-time

Salary: $17.00 – $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Job Type: Full-time

Pay: $19.54 – $21.28 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Office
• Private practice

COVID-19 considerations:
All Staff required to wear masks. Company has a Covid-19 Policy in place.

Ability to commute/relocate:

• Redding, CA 96003: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: One location