AvL Technologies Hiring for IT Technician Job at Asheville, NC Full Time

Job Overview:

At AvL Technologies, we rely on our IT systems to help our company succeed. We are looking for a qualified IT Technician who will install and maintain computer systems, peripherals, and networks. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

Objectives of this Role:

• Maintain essential IT operations, including operating systems, security tools, applications, servers, Microsoft 365, laptops, desktops, software, and hardware Own projects, solutions, and key responsibilities within a larger business initiative Nurture dependable IT infrastructure and networking that’s always up and running Partner with internal and external partners to communicate project status, activities, and achievements Responsibilities Respond to queries either in person, via help desk ticket, or over the phone Configure, install and maintain computer hardware and software Check computer hardware to ensure functionality Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems Provide orientation and guidance to users on how to operate new software and computer equipment Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems Maintain records/logs of repairs and fixes and maintenance schedule Identify computer or equipment shortages and order needed supplies Assist Network Engineering with developmental networking issues that may arise Work with various departments to optimize and adhere to guidance set forth in AvL Networking Security Policies and Procedures Assist the rest of the IT Department as a backup and with special projects Other duties as assigned

Skills and Qualifications:

• Associate degree in a technology field and 3 years of experience. An equivalent combination of degree and experience is acceptable Proven work experience in IT Experience with or knowledge of operating systems, current equipment and technologies, Windows servers, Active Directory, VMware virtualization, DHCP, DNS, file systems and permissions, MFA Excellent diagnostic and problem-solving skills Self-Motivator with proven teamwork skills Excellent communication ability Outstanding organizational and time-management skills Good knowledge of internet security and data privacy principles Preferred Qualifications Experience with Linux and macOS Professional certifications such as CompTIA A+, Security+ and Network+ Able to lift at least 50 lbs.

Job Types: Full-time, Permanent

Pay: $52,210.00 – $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Asheville, NC 28804: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location