ATR Hiring for Administrative Assistant Job at Lebanon, TN Full Time

Location: Tennessee, (United States of America), 37087
Experience: Relative to the Job Requirements

Currently looking to fill an opening with ATR located in Nashville, TN.

As an Administrative Assistant for a repossession company, you will be responsible for responding to phone inquiries, entering new orders, scheduling appointments and supporting the account management team in day-to-day client servicing. The Administrative Release Assistant is the individual who assures the smooth flow of paperwork between the company and the auction house; the company and the debtor. They work closely with the Lot Manager to be sure all the paperwork and information is available and accurate.

Requirements of the Administrative Release Assistant

• Be organized, thorough and handle multiple projects at the same time
• Treat every customer with courtesy and respect regardless of the circumstances in which they find themselves or the attitude they exhibit.
• Read, write and speak English with reasonable capability to be able to communicate with customers, employees, and vendors.
• Reliable, good work ethic, high integrity, and drug free (abuse of illegal and legal drugs)
• Excellent computer skills and knowledgeable of database programs

Responsibilities of the Administrative Release Assistant:

• Answer all incoming phone calls promptly and courteously
• Explain procedures to customers in a calm and professional manner, even if under pressure
• Treat each client and customer with courtesy, dignity, and respect privacy
• Communicate with company agents/adjusters in the field via phone, text, email and other methods of communication
• Act as liaison between clients and internal departments
• Process orders from different sources and platforms with strong attention to detail
• Manage documentation, logs, reports, and invoices as needed
• Observe legal, compliance, and ethical requirements
• Maintain a clean and organized work environment
• Demonstrate a strong work ethic and strive to achieve the highest standard of excellence in all aspects of the job
• Remain knowledgeable of all policy and procedure changes

PM20
Job Type: Full Time

PI201984412