Aston Carter Hiring for Customer Support Representative (Tech Support) Job at Portland, OR Full Time

Looking for a Tech Savvy individual to

support a healthcare company in Portland, OR

• Portland, OR 97216
• Day Shift, 40 hours, on site, hourly

pay will depend on experience

Job Duties:

• Providing application support to internal employees.
• Performs computer system maintenance, repairs, and installations.
• Monitors and controls computer equipment by operating the central console or an online monitor.
• Monitors hardware systems using operating systems utilities.
• Provides user support, training, and education.
• Ensures prompt, professional, and courteous response to requestors of computer services.
• Assists end users with problems and requests for information and equipment specifications.
• Installs and implements personal and network computer equipment.
• Maintains service level agreements with various end-user departments and enterprise business units.
• Maintain personal computers and related hardware
• Assist Network Engineers with installation of software and hardware
• Information Technology

REQUIREMENTS

• High School Education/GED or equivalent
• Associate’s / Technical Degree: Preferred

Preferred Licenses

• Microsoft Technology Associate (MTA) – Infrastructure and Desktop: Preferred
• Dell certification: Preferred
• CompTIA A+ certification: Preferred

Required Skills

• Basic understanding of Intel based Desktop Hardware: Preferred
• Basic understanding of network wireless, voice, and security technologies: Preferred
• Basic understanding of Health Care Technology Systems and Hardware: Preferred
• Intermediate understanding of the Microsoft Suite of Apply: Preferred

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.