Description:
Hours: Must be flexible to work from 8am to 8pm, Monday through Friday. Some OT is required.
Hybrid role. 3 days remote and 2 days on-site in Troy, MI.
A high volume call center is in need of a trainer. This person will be responsible for facilitating new hire training for two different groups.
The responsibilities of this position include coordination and facilitation of training that supports the organizational strategies and objectives of the call center. The Trainer role will collaborate with operational leaders to monitor linkage between curriculum and performance, ensuring desired outcomes. The individual will model a commitment to our service standards, and demonstrate that commitment through daily delivery of a positive and energetic attitude and work ethic. The Trainer, as part of the Owner Support team, will ensure that learning translates into desired performance and incorporates an understanding of job realities into learning design and implementation. This individual will continuously look for new ways to ensure that employees possess the tools, knowledge and materials to successfully perform their jobs
Essential Duties and Functions: include the following. Other duties may be assigned.
Additional Skills & Qualifications:
MUST HAVE:
NICE TO HAVE:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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