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Appalachian State University Hiring for PM Supervisor at Boone, NC Full Time
Job Description
Position Summary Information
| Classification Title | Food Services Supervisor-ASU |
|---|---|
| Working Title | PM Supervisor |
| Working Location (City, State) | Boone, NC |
| Job Category | 8 |
| Position Number | 038441 |
| Department | Campus Dining – Rivers Street Cafe – 170350 |
| Description of University |
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. |
| Minimum Qualifications |
Graduation from High School or possession of a GED, and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience. Experience in the field of work related to the position’s role may be substituted on a year-for-year basis. Degrees must be received from appropriately accredited institutions. |
| License/Certification Required | |
| Essential Job Functions |
Supervises all full-time, temporary, and student employees in assigned areas. Orders food supplies and completes work orders for equipment repair. Recognizes potential problems in service, addresses, and resolves promptly and respectfully. Facilitates communication among the work groups in a manner that helps accomplish daily work goals. All ASU Campus Dining employees are required to work during home football games or any other special campus event as needed. Campus work location may vary depending on the event. |
| Knowledge, Skills, & Abilities Required for this Position |
Knowledge of personnel management and food production. Good time management and food safety skills. Ability to delegate tasks to student and full-time employees. |
| Preferred Qualifications |
Previous food service supervision preferred. |
| Type of Position | Permanent Full-Time |
| Staff/Non-Faculty | Staff/Non-Faculty |
| Appointment Type | 1.0 |
| Work Schedule/Hours |
Mon-Sun 2:30 PM-11:30 pm with 2 days off per week. Shift differential pay of 10% per hour earned on schedules past 8:30 pm in accordance with the University Shift Pay Policy. Weekend work required. The summer schedule varies. The fall 2022 schedule will be based on the new All-Access hours of 7 days a week. |
| Number of Hours Per Week | 40 |
| Number of Months Per Year | 12 |
| Mandatory Staff | Yes |
| Physical Demands of Position |
Requires a significant amount of time on your feet as much as the full 8 hours you are here. Must be able to deal with extreme heat and cold at times. Fast-paced with the moderate lifting of up to 25lbs. |
| Overall Competency Level | Journey |
| Salary Grade Equivalency | GN06 |
| Salary Range | |
| Anticipated Hiring Range | $38,570-$40,000 |
| Required Functional Competencies to Successfully Perform Job Duties. |
Knowledge-Technical: Understands preparation of large quantities of food, sanitation, weights, measures, and service techniques. Follows directives on order sheets. Supervises and evaluates the work of an entire full-time and student staff. Secures the unit. Operates equipment according to guidelines. Checks serving lines for eye appeal, adjusts as necessary. Follows health laws in the preparation, holding, and storing of food. Planning & Organizing Work: Takes action to achieve goals beyond what is required by looking ahead and planning accordingly to the needs of the business and the customers both independently and with supervision. Uses effective approaches for choosing a course of action or developing appropriate solutions and / or conclusions, takes action consistent with available facts, constraints, and anticipated consequences. Customer Service: Greets customers pleasantly with a smile and good eye contact and enthusiastically. Customer service is enhanced by not reading, excessive talking, eating, drinking, or using tobacco products while in the Food Service unit. Handles customer complaints tactfully and pleasantly. Attentive to needs and comments from customers. Provides customers with correct information and or guidance as needed. Knows the mission of the organization and the value and role of customers in the work environment. Presents a positive image for Food Services. |
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
| Posting Date | 10/10/2023 |
|---|---|
| Closing Date | 10/29/2023 |
| Competency Level Statement | If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level. |
| Special Instructions to Applicants |
Please attach required documents: Cover Letter Resume Please indicate a minimum of 3 professional references in the application. |
| Search Chair Name | Stan Chamberlain |
| Search Chair Email | [email protected] |
| Applicant Pool Preference | External (Post on the Web) |
| Posting Number | 201502401P |
| Quick Link |
Additional Information
- AA/EEO Statement:
- Disability Accommodation Information:
- Clery Act:
- Diversity & Inclusion at Appalachian:
- Background Statement:
- Eligibility for Employment:
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
| Associate Vice Chancellor of Human Resources Office of Human Resources 330 University Hall Dr. Boone, NC 28608 (828) 262-3187 [email protected] | Executive Director of Access & Equity (ADA/504 Coordinator, EEO Officer, & Title IX Coordinator) Office of Access & Equity 123 IG Greer Hall Boone, NC 28608 (828-262-2144) [email protected] |
Individuals with disabilities may request accommodations in the application process by contacting the Office of Access & Equity: Equal Opportunity at 828-262-2144 or email [email protected]
Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
[email protected]
https://police.appstate.edu/clery
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
