Apex Plumbing Solutions INC Hiring for Dispatcher/Customer Service Representative Job at Danville, KY Full Time

We are looking for a Dispatcher / Receptionist with a strong customer service background.

Responsibilities will include:

· Answer and direct all incoming calls.

· Schedule service calls and coordinate with field technicians.

· Greet all visitors in a professional and courteous manner.

· Conduct follow up calls with clients as needed.

· Accept deliveries and check mailbox daily.

· Other administrative duties as assigned.

Required Qualifications:

· Excellent verbal skills

· Ability to answer multi-line phones

· Ability to organize, prioritize and multi-task

· Strong customer and interpersonal skills

· High school diploma or general education degree (GED)

· 2+ years related experience in reception or customer service

· Able to learn new software

· Microsoft Office products knowledge is a plus

Job Type: Full-time

Pay: $15.00 – $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Danville, KY 40422: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location