Anthem Broadband Hiring for Network Department Supervisor Job at Rupert, ID Full Time

Position Summary:

Essential Functions and Responsibilities:

SCOPE: The typical duties and responsibilities of a Network Department Supervisor may include:

• Maintaining Network stability including software, routers, and other physical hardware.
• Configuring network equipment to update or resolve network congestion or outages.
• Monitoring Network systems to improve network performance.
• Communicating networking issues to other employees and management, especially in training new users
• Fixing software and hardware configuration issues for users on-demand or from inspection of the systems
• Engineering the feasibility of network designs and implementations.
• Will be the next level of support for NOC technicians.

COMPLEXITY:

• Work on diverse, but mostly moderately complex tasks and assignments. Applies the organizations policies, procedures, and practices, as well as own knowledge to develop solutions.

IMPACT:

• Work directly impacts team objectives and contributes to overall functional and organizational objectives. Will conduct work important to our customers, and internal team members.
• Receives general direction from immediate supervisor/manager.  Takes initiative and is self-managed within assigned tasks. Receives detailed instructions on new projects and tasks.  Exercises independent judgement within assigned tasks. Collaborates with supervisor/manager on methods outside of standard practice necessary for success.

Required Education/Experience:

• Bachelor’s degree in electronics, systems engineering or network administration, or a similar amount of work experience in a related field (5-8 years).

Required Skills: A Network Administrator should have various skills and qualifications to be successful in their position, some of which include:

• Competent in networking technology – Routing, Switching, Wireless. Ethernet, TCP/IP, OSPF, BGP, VLAN, SNMP, MSTP, SIP, DWDM
• Computer skills – Network Administrators must be competent in networking, and wireless technologies. Understanding of packet tracing to assist in troubleshooting.
• Troubleshooting – Network Administrators troubleshoot Network issues to resolve the cause of network troubles and document findings by publishing a postmortem.
• Analytical thinking – Ability to analyzing given information about network issues to arrive at solutions for the network.
• Problem-solving skills – Ability to analyze without parameters to maximize network utilization.
• Communication skills – strong verbal and written communication skills are essential for conversing with other technicians, clients, vendors, and managers; listening skills are needed to understand client concerns and issues.

Preferred Qualifications:

• Cisco Certified Network Professional (CCNP)
• Juniper JNCIA-Junos
• Juniper JNCIS-SP
• CompTIA Network +
• Mikrotik Certified Routing Engineer (MTCRE)
• Mikrotik Certified Inter-Networking Engineer (MTCINE)
• Ubiquiti Broadband Wireless Specialist (UBWS)

Competencies Required:

• Problem solving skills: Investigate appropriate resources and involve partners when appropriate. Future oriented. Assess what will help or hinder achieving organizational goals. Focus on what is important.
• Interpersonal skills: Deal with others in a considerate, respectful, and unbiased manner. Approach conflict proactively. Solicit and share feedback openly. Listen with empathy and maintain composure.
• Accuracy: Draw on facts collected from a broad knowledge of organizational goals and processes.
• Adaptability: Correct behaviors and communication style to meet the needs of a wide range of situations. Tackle obstacles appropriately. Comfortable with ambiguity.
• Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follow through on commitments. Exhibit exceptional integrity.
• Attitude: Display commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Assert self appropriately to champion ideas. Tell the truth in a direct and constructive way.
• Initiative: Self-directs with a strong tendency for action. Lead the way to improve performance or processes. Display keen interest in our customers and our organization. Self-direct with a strong tendency for action. Lead the way to improve performance or processes. Display keen interest in our customers and self-directs with a strong tendency for action. Lead the way to improve performance or processes. Display keen interest in our customers and our organization.

Eligible Benefits:

• Health Insurance
• Free internet package
• Referral bonus opportunity of {X} per customer
• Sick pay accrual
• Paid time off
• Discount services program.
• Tuition reimbursement

Disclaimer:

This Job Description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. This Job Description does not constitute a contract of employment and the organization may exercise its employment at-will rights at any time.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Rupert, ID 83350: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 1 year (Preferred)
• LAN: 1 year (Preferred)

Work Location: One location