Anne Arundel Medical Center Hiring for Supervisor – Patient Services at Annapolis, MD  Full Time

Position Objective:

The Supervisor patient services is responsible for overseeing the day- to- day operations of the food and nutrition Patient service staff ensuring timely delivery of patient orders.

This position has authority to perform supervisory duties including but not limited to hiring, evaluating performance, issuing final disciplinary actions under the review of Human Resources, and recommending discharge in collaboration with members of management and Human Resources

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Plans schedules and supervises the daily activities of staff.
2. Makes daily rounds in the morning to assess what has to be done for the day.
3. Records any lateness or absence of employees and conducts disciplinary action if appropriate.
4. Monitors attendance issues, staff changes, and disciplinary issues and report them to the Manager
5. Ensures trays are assembled according to guidelines.
6. Trains new employees how to complete all patient trays to be compliant with dietary restrictions and then monitor trays for accuracy, compliance and completion.
7. Responds to patients for any service recovery issues that may arise.
8. Reports all equipment not working to the proper source for repairs. Ensures that all equipment is being used properly by staff. Monitors staff also while using equipment to make sure they are following safety guidelines.
9. Conducts meetings with staff on a regular basis to address equipment functions, update equipment information, address patient satisfaction issues, and discuss changes or problems as they occur. Conducts daily huddle.
10. Conducts employee hiring process including position review, interviewing and selection.

Educational/Experience Requirements:

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Three to five years of experience in a food service setting
• Experience supervising or leading preferred.

RequiredLicense/Certifications:

• None

Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands – Medium

_{Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.}

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

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