Anne Arundel Community College Hiring for Employee Relations Specialist at Arnold, MD  Full Time

Title: Employee Relations Specialist

Department: Human Resources

Campus Location: Arnold/Main Campus

Salary Range:$62,901-$78,626

Work Mode: This position requires some regular in-person presence on campus or at alternative locations, depending on business needs of the office.

Hours Per Week:40

Work Schedule:Monday- Friday 8:30am-4:30pm

Position Type:Full-Time Staff, Exempt

Position Summary

Who we are
If you want to join a values-driven organization that transforms the lives of students, Anne Arundel Community College is the place for you. We provide opportunity for faculty and staff to meet the needs of a diverse student body. Every move we make is done with the intention of helping our students achieve academic excellence and remain engaged with their educational goals. Innovation and creativity are at the center of what we do at AACC. We’re looking for forward-thinking individuals who are ready to thrive and grow with us to join our team.

We have a great opportunity for you
We are looking for someone who wants to join a progressive HR team and gets excited about employee relations. That’s right, employee relations! We also want someone who understands and supports equity and fairness in the workplace, and the positive impact those standards can have on an organization.

More specifically, the Employee Relations Specialist is responsible for assisting with the administration of employee relations and labor relations and activities for temporary, and part and full-time faculty and staff. This position effectively manages confidential employee relations issues, including disciplinary actions, and employment-related investigations (complaints and conflicts), develops, administers, and implements policies and procedures and assists in the administration of a collective bargaining agreement. In addition, the specialist develops training modules on HR-related subjects and conducts training to support the HR function. The Employee Relations Specialist will be responsible for developing and maintaining strong relationships with departmental staff to build a strong employee relations program effectively and efficiently.

Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college’s excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.

While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.

In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Job Duties and Responsibilities

What you will do in this role:

EMPLOYEE RELATIONS:

Mediates employee relations issues for temporary, and part and full-time faculty and staff.
Research complex labor and employee issues, and if necessary, refer to Director, Employee Engagement for consultation with legal counsel.
Conducts off-boarding process with separating employees and their managers and tracks data received from those interviews. Identifies trends and makes recommendations for improvement.
Provides professional guidance, support, training and instruction to supervisors and employees; acts as an objective, neutral party to understand and make unbiased recommendations.
Support managers and supervisors in coaching and disciplining employees and developing performance improvement plans.
Facilitates difficult conversations or provides mediation services to employees and managers.
Manage and administer EXCELL coaching conversation process for all staff.

POLICY AND PROCEDURES:
Researches current labor and employee relations policies, procedures, and best practices;
Makes recommendations regarding updates to existing policies and procedures or the need for new policies and procedures.
Advises employees and managers on the interpretation and administration of the college policies, procedures, College Manuals and constituency group codes.

TRAINING AND NEW EMPLOYEE ORIENTATION:
Designs training modules and conducts staff training regarding policies, procedures, and employee relations, as assigned.
Trains management on employee/labor relations.
Develops and provides onboarding and connection resources to new employees and supervisors outside of the benefits and new hire orientation.
Manages the SOAR (Staff Onboarding and Retention) program.
Reporting:
Tracks employee relations cases to identify complaint patterns within departments and divisions and recommends intervention or training solutions.
Conducts research and drafts Human Resources reports.

OTHER:
Provides support in other areas of Human Resources, including executing and supporting initiatives as assigned and
Performs other related duties as assigned.

Required Qualifications:

What you will bring to this position:

Bachelor’s degree required.

Minimum of 5 years of employee relations or related experience.

Experience in developing, implementing, and providing training on policies and procedures.

Outstanding verbal, written, and interpersonal communication skills.

Functional knowledge of federal and state labor and employee relations laws, regulations, and guidelines related to HR.

Strong experience in Microsoft Office.

Ability to maintain effective working relationships with all levels of employees.

Demonstrated ability to maintain confidentiality and strong problem solving ability.

Preferred Qualifications:

And maybe a little of this, too (our preference, but not required)

PHR, SPHR, SHRM-CP, SHRM SCP, or other relevant national certification.

Training and experience in mediation and conflict resolution.

Collective bargaining experience.

Experience in higher education.

Experience with applicant tracking systems and ERP systems.

Bilingual or other language proficiency.

We love our benefits, and you will, too!

AACC offers robust benefits such as generous paid leave (annual, sick, holiday, bereavement, spring and winter breaks), affordable health care plans, free dental and vision plans for full-time employees, Maryland State Pension System and/or other optional retirement plans that include employer contributions, disability leave, free AACC tuition for employees and eligible dependents, and tuition reimbursement for employees taking job-related courses at other institutions. AACC also encourages a healthy work/life balance and offers a variety of wellness programs and free use of the gym. Staff and faculty enjoy free parking as well.

Anne Arundel Community College is an Equal Opportunity Employer.