TECHNICAL SUPPORT ANALYST
LOCATION: Dallas, Texas
JOB TYPE: Full-time/Onsite
ANATOMY_IT is a complete technology solutions provider that is a transformative force in the information technology space. We are a Managed Services Provider (MSP) that provides scalable services to companies in the tri-state area. From managed IT services, cybersecurity, cloud computing, data backup, and VOIP Services we are committed to being an extension of any company by providing the utmost level of customer service and expertise.
WHAT YOU’LL DO
Because of our incredible growth, we are looking to add a full-time, experienced Technical Support Analyst. In this role, you will perform crucial job duties such as maintaining, supporting, and administering desktops, printers, and network infrastructure at client locations. This position requires a highly motivated team player with excellent interpersonal skills.
The Analyst maintains, supports, and administers desktops, printers, and network infrastructure at client locations. The primary responsibility of the Analyst is ticket closure and maintaining a healthy client relationship and rapport. The role includes deploying and maintaining reliable and secure desktop solutions at assigned client locations while providing “white-glove” support to the end users. Interacting with vendor technical support contacts to identify and resolve issues on various computing equipment, when necessary, is part of this role.
WHAT WE ARE LOOKING FOR
BENEFITS
We love collaborating and working together as a team. Our benefits include healthcare, 401K fund contribution, paid-time-off, long-term disability, and a family atmosphere of caring and concern for each team member.
EQUAL OPPORTUNITY EMPLOYER
We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Differences make us better.
Job Type: Full-time
Pay: $28.00 – $31.00 per hour
Benefits:
Schedule:
Work Location: Multiple Locations
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