American Red Cross Hiring for WIC Service Area Manager at San Diego, CA  Full Time

Join us-Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

American Red Cross Women, Infants, and Children (WIC) is a nutrition-assistance program dedicated to improving the health and development of families with little ones under the age of five. We have big hearts, do rewarding work, and are always growing our skillsets to help others and ourselves thrive.

We recognize that we cannot support others without first supporting ourselves. For that reason, our American Red Cross WIC Program is committed to providing a culture of health and a safe work environment. A culture where team members are supported in enhancing their well-being and making healthy choices for lifelong health.

A few of the many perks of working with us include:

• An employee wellness and assistance program that creates an engaging and supportive environment for our team members to take charge of their lives
• Educational and professional growth opportunities including things like work-related trainings, conferences and webinars
• A healthy work schedule with flexibility to do remote and in-office work
• Rewards and recognition like annual celebrations, team building, wellness breaks, opportunities for exercise, and cooking demonstrations.

If you are ready to help families with young children grow up healthy as well as support your own personal and professional growth, we’d love to hear from you!

WHAT YOU NEED TO KNOW (Job Overview):

Provides direct nutrition services to individual clients and small groups enrolled in the WIC Program. CertifiesWIC participants; interprets WIC services to the community; functions in various positions as needed; complies with ARC WIC policies and procedures; and performs related duties as may be assigned.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):

Job Description

Responsible for the administration and management of WIC Site(s).

• Implements and coordinates the day-to-day functions that support the site(s)
• Provides input to, implements and contributes to agency’s caseload, breastfeeding promotion and support, and other department goals.
• Complies with all fiscal and operational requirements prescribed by the American Red Cross and the State WIC Branch, including those outlined in Red Cross employee handbook.
• Continually evaluate WIC services for effectiveness
• Identify new areas for service which may enhance or expand service to the community
• Provide for quality control in education and direct service
• Responsible for security of office
• Ensure adequate safeguards, safes, locking arrangements, etc., are utilized for the protection of Red Cross WIC property, including inventory items
• Make sure site is in a clean, safe and orderly condition consistent with chapter standards
• Complete incident reports accurately and in accordance with agency guidelines
• Work in various office positions to support co-workers and participants

Hires, trains, coaches, counsels and evaluates performance of direct reports.

• Conduct Individual and team meetings on a regular basis to establish goals, negotiate key responsibilities and provide performance feedback.
• Ensure all staff have a clear understanding of their job responsibilities and are provided technical guidance and support as required
• Submit performance evaluations in a timely manner, reflect an honest objective appraisal of performance, appropriate achievable development goals and realistic career planning.
• Prepare written documentation and counseling statements for staff when appropriate.
• Comply with labor laws and Chapter personnel policies is demonstrated.

Provides nutrition education to WIC participants to assure quality service

• Determines the medical/nutritional risk of applicants/participants by evaluating anthropometric, biochemical and other health-related data.
• Prescribes supplemental foods.
• Implements agency’s Nutrition Education Plan and related documents.
• Makes decisions to disqualify participants.
• Coordinates individual and group nutrition education encounters consistent with participants category, language, and status in the program.
• Meets required WIC breastfeeding competencies.
• Communicates with participant’s health care provider as needed for continuation of quality service.
• Provides counsel on nutritional and health-related problems in an empathetic manner, observing sound nutritional practices and participant confidentiality.
• Makes available information pertaining to community resources to clients.
• Delivers nutrition education classes when necessary
• Provides feedback to WIC admin staff on field tested classes.

Carries out any additional assignments required.

Pay Information:The salary range for this position is (CA): $64,480 – $65,769

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Qualifications:
Education: Bachelor’s degree in Nutrition required.
Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.
Management Experience: 1 year of lead or supervisory experience.
Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Develop strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws. Ability to work on a team.

Travel: Travel may be required.

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Bachelor’s degree in Nutrition or related field or equivalent combination of education and experience.MS in Nutrition, nursing or public health preferred. Registered Dietitian preferred. Certified Lactation Educator, IBCLC preferred. Bilingual preferred.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

* Medical, Dental Vision plans

* Health Spending Accounts & Flexible Spending Accounts

* PTO + Holidays

* 401K with 4% match

* Paid Family Leave

* Employee Assistance

* Disability and Insurance: Short + Long Term

* Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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