American Family Insurance Hiring for Process Automation and Technology Analyst (Hybrid) Job at Madison, WI Full Time

At American Family Insurance, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

American Family Insurance is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Job ID:

R30713 Process Automation and Technology Analyst (Hybrid) (Open)

Compensation may vary based on the job level and your geographic work location.

Compensation Minimum:$68,200

Compensation Maximum:$109,200

Summary:

We are seeking a Process Automation and Technology Analyst to join our Sales, Strategy and Support division. As an analyst, you will be responsible for developing automation tools and operational analytics to streamline manual processes, leading to cost savings. You will work closely with operational staff and project team members to drive business performance.

Job Description:

Primary Accountabilities:

• Develop software using C# (.net core), MySQL, and related technologies
• Collaborate with decision-makers to understand business processes and develop automated solutions
• Quantify cost savings and benefits of deployed automation solutions
• Create and maintain solution documentation, both for end-users and internal reference
• Provide support for in-house solutions and technology platforms
• Research and procure new/emerging technology
• Administer security access rules for divisional data and information assets
• Identify opportunities to improve business practices through analytics and technology
• Participate in technology acquisition projects and proofs of concept
• Other tasks and projects as assigned

Requirements:

• Development experience with C# or similar programming language (2+ years of professional experience preferred)
• Strong communication and interpersonal skills
• Results-oriented mindset

Preferred Requirements:

• Experience with C# html client, console and web applications, VBA, Oracle, MySQL
• Knowledge of Robotic Process Automation (RPA)
• Data analytics and dashboarding experience with tools such as Google Data Studio and Talend
• Familiarity with artificial intelligence and machine learning models, including large language models such as GPT
• Experience using Agile methodologies

Travel Requirements

• This position requires travel up to 5% of the time

Additional Job Information:

Other Information:

We may consider senior-level candidates, based on qualifications.

This position is open to remote candidates in the United States, with the option of relocation assistance to our national headquarters in Madison, Wisconsin. Regardless of remote or onsite working arrangement, we may require periodic travel to Madison, Wisconsin, or our other operating company locations.

Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. American Family Insurance will not consider sponsorship for this position.

Offer to the selected candidate will be made contingent on the results of applicable background checks.

Offer to the selected candidate will be made contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.

Hybrid:

This position is a hybrid role that involves working a minimum of 10 days per month in the office. We know flexibility is important to our employees and their families, and we will continue to offer flexibility in this flex office/home role. This approach will guide us in balancing the needs of the business, customers and our employees.

Preferred locations for this role include:

Madison, WI; Chicago, IL; Boston, MA; Minneapolis, MN; Denver, CO; Phoenix, AZ; Nashville, TN; Atlanta, GA; Seattle, WA; Las Vegas, NV; St. Joseph, MO; Kansas City, MO; St. Louis, MO; Green Bay, WI; Milwaukee, WI; Akron, OH; Keene, NH; Jacksonville, FL

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Remote Internals:

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

When you work at American Family you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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