Amazoncom Services Inc Hiring for Sr Program Manager, Vendor Management, Enterprise Engineering, Workplace Produc at Arlington, VA  Full Time

The right candidate is articulate, can influence without authority, and present to senior leadership. You will oversee software and service agreements and relationships. You will dive into data and focus on details to ensure the right inputs are top of mind for our internal customers and stakeholders.

This role requires working across multiple teams and global stakeholders, understanding and communicating critical business needs and how those translate into solutions. This individual must have experience building and negotiating complex technology contracts and statements of work, and partnering with engineering, procurement, finance and legal teams.

Skills and Abilities:

Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion
Leader: Significant experience leading internal and external teams through trust, good judgment, decision-making and data
Doer: Ability to successfully manage vendor relationships on large-scale software implementation operations projects, working through the many obstacles along the way
Communicator: Ability to present to senior leadership, communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges

Key job responsibilities
Define and execute a vendor engagement plan in collaboration with key internal stakeholders

Identify and engage key internal teams, and own vendor relationships and performance

Track existing or set up new metrics as required to validate vendor performance and related program metrics; report on performance in senior leadership forums

Frequently liaise and record outcomes of discussions with vendors to understand issues and barriers to meeting performance targets

Understand the technical requirements of our internal customers and become an expert in the workplace productivity applications space

Be an ambassador for Amazon to vendors

About the team
The Amazon Enterprise Engineering team owns globally scaled, innovative collaboration solutions that support Amazonians around the globe. Our team provides the cornerstone that enables every element of Amazon’s business.

We push the boundaries of performance, scalability, security and the overall value of Amazon. Your contribution on our team will enable Amazon’s success as we work to deliver the next generation of workplace collaboration and productivity tools at Amazon.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA
– 5+ years of program or project management experience
– Experience using data and metrics to determine and drive improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
– 2+ years of driving process improvements experience
– Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.