Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
As a Field Service Technician, you’re our tech savvy brand ambassador. You’ll be responsible for providing the highest level of service to our clients through installations, changes, repairs, and disconnections of cable services, including video, data, and telephone. As the face of AUSA in our customers’ home, you’ll troubleshoot any issues and educate them on new and existing products and services to benefit their experience.
Why Join our Team?
As a Field Service Technician at Altice USA, we will provide you with resources and training necessary to learn skills that can grow into a rewarding career. In addition, we provide competitive perks and benefits, such as: career progression opportunities, paid vacation and sick time, an employee product discount (if residing in the footprint), health insurance on day 1, tuition reimbursement, and 401(k) with company matching funds!
Under general supervision the Field Service Technician I installs, changes, repairs and disconnects cable services including video, data, and telephone. Performs troubleshooting at time of installation and on scheduled service calls from the tap to the customer’s selected locations. Dual usage and knowledge ofcoaxial cable and fiber in certain communities. Educates customers regarding new and existing services and describes the advantage of other services to meet customer needs.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our for further details.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace
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