Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Altice has an opportunity for you to join a culture with No Limits! Working at Altice USA means focusing on growth and pushing boundaries. This is the team that will drive the future of the Optimum brand. Join us!
This is your opportunity to lead a high-visibility program with major impact to brand reputation, cost reduction, and operations efficiency. To better serve our customers we are transforming the tools and technology that power the Customer Experience.
Position Overview:
As the Director of Customer Experience Strategy, you will play a pivotal role in shaping and enhancing the customer journey across various touchpoints. Your expertise in identifying opportunities for improvement, collaborating with cross-functional teams, and driving impactful initiatives will directly impact our customer loyalty and business success.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in California is$121,715.00-$194,744.00 / year. The starting pay rate/range at time of hire for this position in New York is$121,715.00-$194,744.00 / year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our for further details.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace
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