Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers’ Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.
Location
Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary
Ensures proper documentation and verification of prospective students and applicants in Banner. Collaborates with staff team members to promote recruitment and success of all students. Participates in the recruitment, selection, orientation of students. Works with other university departments to support implementation of university recruitment and admission plans as well as to support institutional goals for retention, attrition and student advancement.
Responsibilities
Required Qualifications
Educational Requirements
Associate’s degree
Required Experience
2 years of customer service experience
Preferred Qualifications
Demonstrated strong telephone, email and interpersonal communication skills
Work experience in a University’s office of registration, admissions, cashiering, financial aid, support services or a related function AND two years of Customer Service experience
Strong computer knowledge with the ability to navigate through Microsoft Office applications
Demonstrate strong organizational skills and ability to handle multiple tasks simultaneously and set priorities.
Proposed Salary
Salary range is from $32,500 to $38,500.
Knowledge, Skills, & Abilities
Knowledge
Skills
Abilities
Contact Information
For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at [email protected]. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at [email protected].
Equal Employment Opportunity
Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.
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