Advance Services, Inc Hiring for Inbound Customer Service Job at Fort Collins, CO Full Time

Advance Services Inc. is looking for a Customer Service Representative for a well-known company based

in the Fort Collins, CO area for over 55 years. If you are looking for a unique and fun position, this is the

job for you.

Location: Fort Collins, CO

Hours: Full-time 1st Shift – Must be flexible availability

Pay: $18.00-$19.00

Job Responsibilities:
Responsible for primary contact with the company’s consumer inquiries, which include email, phone,

chat and written correspondence. Support includes the ability to provide technical information on all

products, the ability to enter an order; resolve order status problems or questions; supply product

information, to handle all consumer complaints to the satisfaction of the customer and company.

Job Duties:

• Handles calls, emails, chats and written correspondence
• Maintains a high level of customer support by providing professional, knowledgeable and

courteous service at all times

• Providing a WOW Customer Service Experience
• Trains cross-functionally in customer service, to support all customer contacts if necessary
• Achieves and maintains customer service levels and KPI goals
• Strong written and verbal communication skills to team members, departments and customer

Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge,

Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.

Apply at www.asinc.net click the Loveland, CO branch and complete the online application, or call (970)

776-3295.