Title: International Shipping and Logistics Coordiantor
Location: Columbus, Ohio
Primary Responsibilities:
As an International Shipping and Logistics Specialist you are responsible for arranging the domestic and international transport of goods related to all international orders. This is done through close partnerships with shipping and inventory, as well as with vendors, sales, supply chain, customers and other key stakeholders to ensure efficient and timely product delivery.
Shipping Processing:
* Prepare and coordinate international orders for shipping.
* Responsible for all visual compliance checks necessary for the Americas international orders. *
* Prepare and enter international air & ocean import tracking documentation from origin to destination.
* Ensure that regulatory requirements are met and that shipments have exact paperwork, such as transit documents and customs clearances, pallet/carton labels, Bill of Lading (BOL) etc.
* Ensure that documentation is processed, distributed, and discharged in a timely way to carriers, forwarders, customers, and agents.
* Monitor shipments and customs clearance for ADB Safegate Americas for those orders that are produced/consolidated within ADB Safegate Americas facility.
* Prepare all major data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, and so on) as per Customer Standard Operating Procedures.
* When needed identify and remove obstacles that would block shipment; or escalate when obstacles can’t be removed.
* Ensuring Customs processes are documented and standardized for service consistency.
* Provide requested information on part availability, cost, sourcing, returns, discrepancies, transportation, delivery, and follow up to meet customer expectations.
Order Processing:
* Process customer orders, quotations, initial order receipts, order entry, sourcing, escalation, backorders, general logistics, etc. for parts and services in response to customer needs.
* Prepare customs declarations, affidavits, and bonds.
* Letter of Credit (LOC) review, approval, and administration (Presentation).
* Review and manage the deadlines associated with orders requiring a LOC; To include but not limited to: Contract’s Last Shipment Date, LOC expiration Date and any other specific requirements tied to Sales Orders for the international regions.
* Oversee the Invoicing process for these orders to ensure appropriate execution, accounting for Letters of Credit and other restrictions on the order.
* Follow-up to ensure all efforts are being made to satisfy orders supplied via production and suppliers. Liaison between American customers, product links in Europe and to ensure efficient handling of orders.
* Ensure customer shipping specifications are followed for critical orders and resolve discrepancies working with internal and external customers.
* Communicate potential urgent situations on critical orders and explore and provide solutions.
* Identify and direct customers to proper source for supplier-related material if required. Provide feedback and reporting to supplier management group on supplier performance.
* Coordinate logistics as interface to broker/forwarder for shipping lines, drayage companies and warehouses, including generation of the necessary paperwork for these orders and management of the deliveries to the appropriate recipients.
* Ensures screening procedures are set up correctly in the ERP-System.
Relationship Building:
* Engage in basic level relationship-building with customers emphasizing the positive services and qualities of the group to encourage customer confidence and grow the business.
* Identify alternative solutions and steer customers to proper sources for required material to ensure complete customer service and satisfaction.
* Support and document international shipment requirements assigned by customer from the Business Development Group during customer implementation.
* Dev
elop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers).
Qualified Experience / Skills / Training:
* 2-3 years experience with international shipping and logistics
* Requires practical ability to recognize an obstacle and be willing to consult with manager on approach to be taken.
* Excellent verbal and written communication and presentation skills, especially in client-facing contexts as well as ability to work in teams.
* Ability to work in a fast-paced environment with changing priorities and to meet deadlines.
* Experienced in Microsoft Office products & SAP.
* Team player with strong interpersonal skills; able to work within cross-functional teams
* Ability to communicate to manager regarding documentation, classification, and restrictions concerns.
ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.
ADB Safegate is an Equal Opportunity/Affirmative Action Employer
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