ABB Inc Hiring for Senior Payroll Analyst – Overpayments at Cary, NC  Full Time

As a core member of the Human Resources (HR) Operational Services in Payroll, you will deliver HR service assistance to the HR community, business managers and employees. You will process complex and escalated HR requests related to multiple service lines for an assigned group of employees.
In this role, you responsible for overseeing US/Puerto Rico (PR) payroll operations activities to ensure accuracy, timeliness, and quality control. This role will facilitate communication, take a proactive lead to identifying issues and resolution, complete root cause analysis, and provide guidance and training to the Payroll Operations team. As a Subject Matter Expert, the Senior Payroll Analyst will strive to continuously improve processes and provide a great customer experience.
This role will need to be able to work a hybrid in-person schedule in our Cary, NC office location.

This position reports to

Head of Payroll, US/PR

Your responsibilities

• Strategy & Planning: Supports business process strategies for Employee Life Cycle to achieve efficiency, productivity, and improved control
• Assists with implementation of key strategies and projects
• Operational Services: Oversees the complex multi-state, multi-frequency payroll administration and offers support as needed to the team
• Supports end-to-end payroll activities, including off-cycle payrolls and retro events. Ensures that all employee earnings and deductions are accurate and in compliance with payroll wage and tax legal requirements and ABB internal compensation policies
• Assists with Gross to Net calculations, provides communication, and processes recovery activities for overpayment process
• Uses problem-solving skills to research escalations, provide operational subject matter expertise on payroll processes, and proactively communicate with internal and external business partners
• Administers compliance with ABB policies, regulations, wage and tax laws, segregation of duties, SOX and other federal and state legislation impacting payroll
• Monitors Standard Operating Procedures (SOPs) to ensure processes are efficient and that there is proper documentation
• Assists with system testing ensuring tools, processes or systems changes are implemented
• Supports team with payroll calculations, reports, queries, and conducts appropriate audits to ensure data integrity and overall process improvements
• Interprets guidelines for tax withholdings, deductions, adjustments and/or garnishments as well as imputed income items
• Confirms that all controls are functioning as designed and proactively identifies areas for improvement in internal controls
• Assists with quarterly and annual audit engagements with ABB’s Internal & External Auditors. Ensures informational requests are documented, information is provided and that any issues are clearly identified and resolved
• Assists with Year-End payroll processing activities and other payroll impacting projects
• Facilitates a respectful work environment
• Performs other related duties as required and assigned
• Coach and guide team members on Complex queries to help develop their process knowledge
• Customer Experience: Resolves ServiceNow cases in accordance with the Key Performance Indicators, while also providing exceptional customer service
• Build strong working relationships with various cross-functional groups throughout Human Resources to deliver exceptional customer service experience by responding accurately and timely to customer requests
• Provide feedback to customer facing teams and equip them with knowledge to respond to customer requests
• Create awareness and guide employees (as applicable) on Self service functions
• Continuous Improvement: Submits change or enhancement requests when necessary, such as new wage types and compliance updates
• Provides recommendations for compliance with Sarbanes-Oxley (SOX) requirements. Confirms that all controls are functioning as designed and proactively identifies areas for improvement in internal controls Includes testing of segregation of duties (SOD), testing of payroll service’s controls and identifies “gaps”, as well as participating in annual SOX testing and validation exercises
• Identify and implement improvement ideas by challenging the status-quo (especially processes that are manual/repetitive)

Your background

• A relevant Bachelor’s degree with three years of payroll experience or an equivalent combination of experience and education
• Knowledge of payroll methods, touch points, end-to-end processing steps, and best practices; up-to-date knowledge of federal, state, and local FLSA laws
• CPP certification, Workday or SAP payroll module experience and ADP experience
• Proficiency with Microsoft Office Excel and other MS Office applications
• Experience with SAAS Systems
• Hands-on experience with multi-state and multi-company payroll
• Organized and focused to drive meaningful results, process improvements, manage complexity, and meet operational deadlines
• Knowledge of integrated, cross-functional business systems
• Critical thinking skills to investigate and resolve issues
• Able to work effectively in a fast-paced environment and adapt well to changing priorities to meet deadlines
• Ability to work in a flexible environment where requirements and procedures continuously evolve
• Highly ethical, analytical, team-oriented, flexible, inquisitive & logical
• Must maintain confidential information discreetly and protect employee privacy
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

Global Business Services (GBS) is ABB’s shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, GBS provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries.
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.
Equal Employment Opportunity and Affirmative Action at ABB
ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

Equal Employment Opportunity and Affirmative Action at ABB Inc.

ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf