The number one goal of everyone in our team is to make our clients exceptionally happy. The Systems Administrator plays an important role in making sure that happens.
The Systems Administrator is responsible for the efficient, secure, and repeatable design, deployment, and administration of Straight Line Tech’s and our customers’ Office 365 environments. This includes Azure AD, Exchange Online, Teams, Sharepoint, and Defender for Business. The Systems Administrator is also responsible for the administration and optimization of our Remote Monitoring and Management (RMM) platform. This includes policy, alert, automation, and reporting administration. Finally, the Systems Administrator is responsible for basic cyber security administration and response.
The Systems Administrator handles escalated support requests for the Service Delivery Team that need to be handled on-site. They are assigned the support requests that the Helpdesk or IT Technician can’t handle as well as any projects that require on-site implementation.
When help is needed, the Systems Administrator can turn to the Service Delivery Manager for guidance and support.
RESPONSIBILITIES & TASKS
Customer service
USE of our TICKETING SYSTEM
TECHNICAL ENGINEERING
PROJECT WORK
COMMUNICATION, REPORTING, and RISK
TEAMWORK
SKILLS AND ATTRIBUTES
Desired:
CAREER GROWTH
For someone looking to progress their role, the Systems Administrator naturally leads into roles such as: the Service Delivery Manager or Systems Engineer.
Job Type: Full-time
Pay: $54,000.00 – $70,000.00 per year
Benefits:
Experience level:
Schedule:
Ability to commute/relocate:
Application Question(s):
Experience:
Work Location: Hybrid remote in Germantown, WI 53022
Job Description This Customer Care Rep will be responsible for ensuring customer service needs are met in the organization, coordinates...
Apply For This JobAbout the Department Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life....
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Senior IT Manager Salary: $120-140K/year Direct Hire Torrance, CA 90503 COMPANY PROFILE: Largest supplier of...
Apply For This JobJob DescriptionAccess and Reimbursement Manager (ARM) is a field-based role that proactively provides in person (or virtual as needed) education...
Apply For This JobCompany Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Basic Functions: Develop and provide technical coaching and mentoring to other help-desk employees. Adhere to...
Apply For This Job