Must have the ability to provide smart hands support computer rooms, IDF’s, MDF’s and physical equipment such as servers, switches, routers, printers. Level 2/3 support for PC, Printer, Scanner, Phone
PC / Laptop installation, configuration(imaging) and Break fix
IMAC Request fulfillment
Printer/Scanners installation configuration and Break fix
Ability to coordinate with vendor for printer troubleshooting and issue resolution
Phone & Mobile devices installation configuration and break fix.
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