Morgan Rubbish Removal/Dependable Disposal Hiring for Customer Service Representative Job at Syracuse, NY Full Time

Work in conjunction with the company administration, dispatch and management while: inputting new customer accounts information, answering phones, office support, reconciling some billing with customers

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• In person

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

Work Location: One location