Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions. Link is quality and compliance-focused under our guiding philosophy, “Mission First, Customer Always”.
We are ISO 9001:2008, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Computer User Support Specialist to join our team at the Aberdeen Proving Ground, Maryland.
**Non-remote: A sign-on relocation bonus is available.
The Computer User Support Specialist will provide Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, tickets assigned within the Remedy incident tracking system, or walk-in issues. The Support Specialist role encompasses support in various areas of hardware, software, mobile device, networking (VPN and Citrix), system administration, licensing management, and printer support. Acting as a focal point for organizational computer-related activities, you will be providing guidance on technical aspects of computers and systems used by organization users.
Responsibilities:
Preferred:
Shift:
7:00 am to 5:00 pm, Monday through Friday, except for Federal Holidays, inclement weather, and site closures.
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability and life insurance, referral bonuses, certification reimbursement program, retirement plan, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
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