Description
The IT Service Management Change Management team is responsible for all IT modifications to Citizens Bank. In this capacity, each change request is evaluated to ensure minimum data quality requirements are met, an impact assessment is executed and documented, to enable the IT areas to evaluate the risk of that change activity. It is the function of the Change Management Analyst to allow/disallow IT activity based on the risk as a measure to protect the assets of Citizens Bank.
The Senior Service Management Specialist will work within a team and will have the following primary responsibilities:
Duties:
Candidate Skill Profile:
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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Why Work for Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates
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