Job Duties:
Responsible for prompt, courteous reception and processing of all patients presenting themselves for treatment.
Promotes a positive hospital image to patients, physicians, visitors, and other employees.
Responsible for accurate and complete collection of registration data.
Completes and processes registration documents with distribution to all appropriate departments.
Gathers insurance information, signatures, and forms needed to submit billings.
Verifies insurance benefits and coverage.
Calculates and makes an effort to collect deductibles, coinsurance portions, private room differences, non-covered items, and Private Pay accounts.
Keys facesheet information and obtains patient’s or responsible person’s signature; prepares arm bands, labels, and other documents as necessary.
Notifies nursing service and arranges for escort of patient to room (inpatient) and directs patient to appropriate ancillary department (outpatient).
Makes necessary changes on computer for room changes, transfers, discharges, etc.
Other duties as assigned.
Skills/Qualifications:
Age specific communication skills, high school graduate (college preferred), hospital, medical facility, or physician office experience preferred, knowledge of business office procedures and hospital policies, knowledge of third party payor, computer skills, communications skills
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