The Director of Account Management leads the account management team and builds relationships with existing clients. They work closely with clients to identify their needs. They also develop strategies to grow their client base and ensure that the team is providing quality, cost-effective services. This position will own all phases of the Leapfrog customer lifecycle and be responsible for engaging company resources to strategically identify opportunities and meet customer needs. Reporting to the Chief Operating Officer, the position is based in Atlanta with some travel requirements to visit clients and prospective clients, primarily in the southeastern United States.
Primary Responsibilities
Strategic Account Management
Team Leadership
Key Measures of Success
Requirements:
Preferred Experience & Qualifications
The Ideal candidate is:
The ideal candidate has:
We also offer the following benefits and perks:
Leapfrog Services provides managed IT services for businesses and nonprofits worldwide. Founded in 1998 with the philosophy that IT should enhance your business, not get in the way of it, we consider ourselves to be a service company — one that delivers the highest possible level of technical expertise with an unwavering dedication to extraordinary service. In our world, high-tech doesn’t mean high jargon or high stress — it means high touch and high availability. If you love working with leading-edge technology, want to be part of a fun, service-based culture, and prefer the security of an established company with growth opportunities and excellent benefits, Leapfrog is just the pond you’re looking for!
PI199637909
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