Festival Foods Hiring for IT Systems Manager Job at De Pere, WI Full Time

Job Description:

• The IT System Engineering team is responsible for enterprise servers, storage, backupsrecovery, patching, data center management along with our Azure environments.

• Ensure quality control throughout the lifecycle of technology assets by developing and implementing appropriate procedures to track and manage (appropriate level of system documentation, recovery plans, capacity plans, monitoring..).
• Engage with key stakeholders to understand customer needs within the organization and use this information to influence technology backlog, budgets and technology roadmaps.
• Develop and maintain processes, policies, standards, systems, and measurements that help the organization to effectively manage the technology portfolio both daily and long-term with regards to cost, control, risk, compliance and business performance objectives.

• Focus on Associate and team development – coach, train, and mentor a team of highly technical engineers.

• Evaluate, analyze and recommend new technologies and vendor products relating to existing and future business requirements.
• Responsible for projects initiated by the System Engineering team. Ensuring the scope is clearly defined, there is an appropriate level project plan, publish regular updates and maintain status updates.
• Develop an action plan to address technology health scorecard gaps based on business and team priorities.
• Responsible for managing team’s technical backlog and capacity plan.

• Day-to-day operational support.

• Participate in on-call rotation, ensuring proper resolution to escalated issues.

• Maintain a comprehensive technology roadmap and socialize with key stakeholders regularly.

• Ensure compliance with IT and business policies and audit requirements.
• Provide input into annual plans and budgets, ongoing spending alignment, and proposing and implementing changes as appropriate.

• Bachelor’s degree or equivalent in professional experience.
• Requires excellent project organization.
• Strong problem solving and general analytical skills.
• Strong understanding and enthusiasm for emerging technologies.
• Excellent communication skills both written and verbal.
• Understanding of operational best practices, configuration management, and security controls.

• Ten (10) or more years of experience in Information Technology or related experience.

• Three (3) or more years of management experience.

• Experience must include services design, operating system enterprise administration, performance management, use of systems management tools, capacity planning, disaster recovery, and business continuity planning.

• The IT Systems Manager is a full-time, salaried position. May be required to provide on call support (weekends and holidays), and occasional travel as needed.
• Sitting/Standing at a computer 80% of the time.
• Bending, stretching, and occasional lifting of up to 30 lbs. is required.