Answering Solutions for Funeral Service, LLC Hiring for Telephone Service Representative Job at Rio Rancho, NM Full Time

If you are looking for a career and not just a job, Answering Solutions for Funeral Service might just be what you are looking for. The majority of our agents have been with us for over 5 years and some have been with us over 10 years. We offer a very competitive salary along with all the benefits you would expect when looking for great new career, such as a Paid Life Insurance Policy ($25K), Health, Vision, and Dental insurance, a 100% Matching 401K retirement program, along with generous Paid Time Off policy that can be used for sick days, personal time off and vacations. We offer Paid Training and a starting salary of $16.00-18.00 per hour (DOE) and quick raises. We offer a $1 differential for the night shift. Work from home is available after 6 months experience working in our call center. This is a rewarding career for any compassionate person that wishes to make a difference in the lives of other people. As our name implies, we partner with client funeral homes to take care of their callers in a caring and professional manner. Duties include, answering multiple lines, electronically delivering messages to clients, filling forms from information gathered from family members, nurses or first responders, and dispatching to the appropriate agency/organization. The ideal candidate is patient, empathetic and has a desire to help others.

Job Type: Full-time

Pay: $16.00 – $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Our company answers phones for our clients 24 hrs. a day/365 days a year. Because of this, you may be required to work on weekends and holidays. (Agents that are required to work a holiday, are compensated 2 times their normal wage for that day.) Are you willing to work weekends and holidays?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: One location