Exact Staff Hiring for IT Helpdesk Support Specialist Job at Calabasas, CA Full Time

We are Exact Staff, one of the largest staffing agencies in the United States. We help candidates for our open positions with our clients find full-time and long-term jobs, in a variety of fields like finance, accounting, aerospace manufacturing, and much more.

We are searching for an IT Helpdesk Support Specialist to join one of our corporate offices in Calabasas.

This is a full-time, direct-hire position. First shift, from 8:00 am to 5:00 pm, we can be flexible with the hours. The pay rate is as listed, however, there is the possibility of growth if you do well.

We do offer benefits in the form of Health, Vision, and Dental. You will also get a 1-hour lunch, paid days off, and holiday pay.

Responsibilities

• Provide phone, e-mail, and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration, laptop/desktop, and cellular devices.
• Install and maintain company software and hardware.
• Maintain helpdesk support ticket system and escalate to higher level support when necessary.
• Accurately maintain hardware inventory and hardware changes
• Work on company projects that will further improve and advance company processes and systems
• Coordinate with third-party vendors and other IT personnel for problem resolution.
• Create and maintain internal process and procedure documentation related to duties and responsibilities.

Experience

• You have at least 3-5 years of previous IT experience, specifically, in Helpdesk work
• Must be customer-oriented and patient to communicate with customers.
• Ability to diagnose and resolve basic technical issues
• Ability to prioritize and multitask
• Basic Networking Skills
• Bachelor in IT, Computer Science, or relevant field,

Preferred:

• CompTIA A+, Networking +, CCNA Certification. (Not required but a plus)
• Experience with the AMG Timeclock system (Not Required but a plus)

Hiring Requirements:

• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check
• Call us today to discuss your work experience and we will match you with our most appropriate client.

If you are interested, please apply! We would love to hear from you. Once you do so, please reach out to Max from Exact Staff to set up an interview. The number to reach out to is 818-348-1100. Thanks!

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions, and privileges of employment are by our principles of equal opportunity. We will not discriminate against employees or applicants based on race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill, and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code

Job Type: Full-time

Pay: $25.00 – $29.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years
• 6 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Calabasas, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 3 years (Required)

Work Location: One location