Thomas Metals — We are hiring a Customer Service Representative to manage customer queries and complaints. Answer in-bound customer calls regarding the application process, billing issues, product problems, service questions and general client concerns.
ESSENTIAL JOB FUNCTIONS:
· Have full range of motion in wrists, fingers, and thumbs
· Have normal or corrected vision to read computer screens and printouts
· Possess normal or corrected hearing to be able to hear customers and co-workers in person and via telephone
· Perform basic math functions including addition, subtraction, multiplication and fractions
· Strong oral and interpersonal communication skills
· Meet client guidelines and have clear understanding of client policies
SPECIFIC DUTIES:
SUCCESS FACTORS / PERFORMANCE EXPECTATIONS:
QUALIFICATIONS:
Job Type: Full-time, Part-time
Pay: From $19.00 – $28.00 per hour
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Work Location:
Work Remotely:
Job Types: Full-time, Part-time, Temporary
Pay: $19.00 – $28.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Work Location: One location
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