Description:
The Technician’s role is to support employees with their technology needs; including installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware, software, and communication links while ensuring minimal downtime. The Technician will ensure end user satisfaction and business operation by delivering full, end-to-end resolution of incidents and requests.
Excellent technical knowledge of Microsoft Windows (7 & 10) operating systems.
Knowledge and experience with Microsoft Active Directory user management.
Knowledge and experience with Microsoft Exchange.
Basic technical knowledge of current network protocols, operating systems, and IT standards, including virus software, DHCP, DNS, IP, network traffic routing, WAN, LAN, VLAN, internet connectivity, and virtualization (VMWare)
Knowledge of Smart phone device operating systems – Android and Apple iOS; experience with MaaS360 preferred.
Knowledge of IP telephony and Skype for Business preferred.
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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