On site in Syracuse, NY.
About the role:
As a Sonitrol Team Specialist, you will be an essential employee contributing to our mission to protect lives and property by playing a critical role in responding and resolving Sonitrol-related alarm activity in communities across the US and beyond.?As a member of our Sonitrol team, you represent Rapid Response by being the voice over the phone to let the customer know help is on the way or provide solutions to ensure that a customer feels their needs have been met. No industry experience is necessary; we provide you with extensive paid training in a structured, team-oriented environment to equip you with the necessary skills to handle Sonitrol emergency alarms, procedures, and protocols to protect life and property.
COVID-19 Requirements
Start date
All new hires begin in a 4-week paid training class. We are currently hiring for the following training classes:
Responsibilities:
Qualifications
What awaits you at Rapid Response
About Us
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Additional Information
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. EOE, including disability/veterans.
INDRR4
PI166895256
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