Rivian Hiring for Director, Employee Operations at Plymouth, MI  Full Time

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

The Director of Employee Operations will play a pivotal role in transforming our HR operations into a scalable shared services model. This leader will be responsible for designing, implementing, and managing HR shared services to enhance efficiency, improve employee experience, and support the company’s strategic goals. The ideal candidate will have extensive experience with HR technologies, particularly ServiceNow and Workday, and a proven track record in leading best-in-class shared services model.

Responsibilities

Key Responsibilities:

• Strategic Leadership:
• Spearhead the transition of the People team to a shared services operating model, collaborating with stakeholders to ensure alignment with organizational goals.
• Develop and execute a comprehensive change management strategy, communicating the vision, benefits, and changes to all stakeholders, and providing training and support throughout the transformation. Lead the transition of People team from a traditional model to a shared services model.
• Operational Excellence:
• Oversee the daily operations of the People shared services team, driving continuous improvement and ensuring efficient and effective service delivery.
• Establish and monitor key performance indicators (KPIs) to measure the success of shared services and identify areas for optimization.
• Foster a culture of continuous learning, customer service excellence, and process improvement within the team.
• Technology Integration:
• Partner with People Systems leader to integrate and optimization HR technologies, with a focus on ServiceNow and Workday, ensuring effective use to streamline processes and improve data accuracy and accessibility.
• Collaborate with IT and other stakeholders to implement and maintain HR systems.
• People Management and Team Development:
• Build, develop, and lead a high-performing team of HR professionals within the shared services model, providing coaching, mentoring, and growth opportunities.
• Promote a collaborative and inclusive team culture, leveraging diverse perspectives and fostering cross-functional partnerships.
• Foster a culture of continuous improvement and customer service excellence.

• Change Management:
• Communicate the vision, benefits, and changes associated with the transformation to all stakeholders.
• Provide training and support to HR staff and employees during the transition.
• Compliance and Risk Management:
• Ensure HR shared services comply with all relevant laws, regulations, and company policies.
• Identify and mitigate risks associated with HR operations and shared services.

Qualifications

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
• 10+ years of progressive experience in HR, with at least 5 years in a leadership role overseeing HR operations, shared services, or large-scale transformations.
• Proven track record of successfully leading HR transformations and implementing shared services models.
• In-depth knowledge and hands-on experience with HR technologies, particularly ServiceNow and Workday, with a strong ability to leverage technology for process optimization.
• Exceptional strategic thinking, problem-solving, analytical, and data-driven decision-making skills.
• Demonstrated expertise in change management, stakeholder management, and effective communication at all levels.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Strong people management skills with a proven ability to build, develop, and inspire high-performing teams.
• Commitment to continuous learning and professional development in HR best practices and technologies.

Pay Disclosure

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

Equal Opportnity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].