University of Pennsylvania Hiring for Assistant Program Manager at Dental School-Evans Building Full Time

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job TitleAssistant Program ManagerJob Profile TitleCoordinator, ProgramJob Description SummaryThe Assistant Program Manager (Assistant PM), reporting to the Senior Director of Continuing Education, is a multifaceted position involving the management and execution of global and nationwide Continuing Dental Education programs including, but not limited to, management of program logistics, marketing and communications materials, and the collection and distribution of resources for virtual, in-person, and blended events. The Assistant PM will liaise with vendors and program stakeholders during the planning process as well as be responsible for post-event follow-up, reporting, and reconciliation processes.

The Assistant PM will work in accordance with standard operating procedures to ensure a seamless, high-quality experience for learners. This position will respond to questions in advance of programs, welcome learners at registration, and provide ongoing support to enhance the experience of learners throughout the program. The Assistant PM will work with the highest level of professionalism and will occasionally be required to work early mornings, late evenings, and some weekends to support assigned onsite and virtual programs.Job Description

Job Responsibilities

• Manage program logistics and liaise with vendors and stakeholders to organize event materials, create program websites, and provide support for onsite and virtual professional education programs as assigned.
• Create marketing materials and communications including design and distribution of invitations; coordinate promotions via social media, print, and other PDM outlets; and ensure webpages are updated.
• Properly document program activities in compliance with American Dental Association Continuing Education Recognition Program (ADA CERP) requirements including, but not limited to, assessment of professional needs and interests, educational objectives, and evaluation/assessment of course content, instructor effectiveness and administration.
• Respond to learner inquiries and requests through all communication channels in advance of program and throughout duration of program. Ongoing communication with program team to ensure accurate and timely learner communications.
• Input critical program details into various systems – Ben Buys, Penn Dental Medicine Continuing Education Portal, Smartsheet, Marketing Cloud, Sprout Social, Vimeo, Canva, and other platforms as required to ensure seamless program experience.
• Organize logistical aspects and process payments for vendors and speakers.
• Review classroom setups to ensure all required standard items are in place to support the program.
• Perform additional administrative duties and projects as assigned.

Qualifications

• Bachelor of Arts and 2 to 3 years of experience or equivalent combination of education and experience is required; experience preferably coordinating programs or special events in a corporate or university environment.
• Ability to work autonomously and in a team-based environment.
• Experience with public speaking a plus.
• Proficiency with Outlook, PowerPoint, Excel, Zoom, Teams and ability to easily adapt to new systems.
• Effective project management skills for management of ongoing multiple priorities.
• Ability to maintain composure, effectiveness, and a pleasant demeanor under pressure.
• Effective oral and written communications skills, to listen actively and explain information clearly.
• Ability to work weekends, early mornings and evenings as needed for programs and special events.

Job Location – City, StatePhiladelphia, PennsylvaniaDepartment / SchoolSchool of Dental MedicinePay Range$24.13 – $26.00 Hourly RateSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay