Classification Title | Food Services Technician-ASU |
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Working Title | Food Service Technician |
Working Location (City, State) | Boone, NC |
Job Category | 8 |
Position Number | 081721 |
Department | Campus Dining – Rivers Street Cafe – 170350 |
Description of University |
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
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Minimum Qualifications |
Experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.
[Special Requirements may apply for individual positions such as certification requirements by Department of Correction.] Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions. |
License/Certification Required | |
Essential Job Functions |
Duties include;
All ASU Food Service employees are required to work during home football games or any other special campus event as needed. |
Knowledge, Skills, & Abilities Required for this Position |
Knowledge of basic math and ability to scale recipe servings up and down as needed.
Ability to interact effectively with coworkers and vendors of diverse ages, backgrounds, and interests. Ability to work as a team member under rushed conditions without loss of efficiency or effectiveness. Knowledge of basic knife skills and culinary practices |
Preferred Qualifications |
2+ years of related experience;
Culinary School/ACF Certification; and Obtain ServSafe certification within 1 year of employment |
Type of Position | Permanent Full-Time |
Staff/Non-Faculty | Staff/Non-Faculty |
Appointment Type | 1.0 |
Work Schedule/Hours |
6am- 3pm off on Friday and Saturday. Summer schedule varies Employee may be required to work at least three home football games and/or any other special campus event. Schedules will be adjusted as needed to provide coverage for these events.
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Number of Hours Per Week | 40 |
Number of Months Per Year | 12 |
Mandatory Staff | Yes |
Physical Demands of Position |
Standing for long periods of time, bending, lifting, carrying, twisting, and turning. Muti-tasking and attention to detail.
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Overall Competency Level | Advanced |
Salary Grade Equivalency | |
Salary Range | |
Anticipated Hiring Range | $35,360 |
Required Functional Competencies to Successfully Perform Job Duties. |
Knowledge-Technical: Understands preparation of large quantities of food, sanitation, weights, measures, and service techniques. Follows directives on order sheets. Supervises and evaluates the work of an entire full-time and student staff. Secures the unit. Operates equipment according to guidelines. Checks serving lines for eye appeal, adjusts as necessary. Orders food and / or supplies and completes work orders to equipment repairs. Notifies manager of any equipment needs. Training, follow-up, and coaching of all technical aspects of the kitchen, service, or dining area. Follows health laws in the preparation, holding, and storing of food. Provides records maintenance by completing allocation, accident, and exception reports.
Planning and Organizing Work: Takes action to achieve goals beyond what is required by looking ahead and planning accordingly to the needs of the business and the customers both independently and with supervision. Plans work operations, establishes priorities, and sets deadlines over a short range period, within established goal and objectives. Arranges and assigns work. Customer Service: Greets customers pleasantly with a smile and good eye contact and enthusiastically. Customer service is enhanced by not reading, excessive talking, eating, drinking, or using tobacco products while in the Food Service unit. Handles customer complaints tactfully and pleasantly. Attentive to needs and comments from customers. Provides customers with correct information and or guidance as needed. Knows the mission of the organization and the value and role of customers in the work environment. Presents a positive image for Food Services. Recognizes potential problems in service, addresses, and resolves promptly and respectfully. |
Posting Date | 10/24/2023 |
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Closing Date | 01/01/2024 |
Competency Level Statement | If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level. |
Special Instructions to Applicants |
Optional documents to attach: Cover Letter and Resume.
Please list a minimum of 3 professional references on the application. |
Search Chair Name | Amber Kirscht |
Search Chair Email | [email protected] |
Applicant Pool Preference | External (Post on the Web) |
Posting Number | 201502427P |
Quick Link |
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Associate Vice Chancellor of Human Resources Office of Human Resources 330 University Hall Dr. Boone, NC 28608 (828) 262-3187 [email protected] |
Executive Director of Access & Equity (ADA/504 Coordinator, EEO Officer, & Title IX Coordinator) Office of Access & Equity 123 IG Greer Hall Boone, NC 28608 (828-262-2144) [email protected] |
Individuals with disabilities may request accommodations in the application process by contacting the Office of Access & Equity: Equal Opportunity at 828-262-2144 or email [email protected]
Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
[email protected]
https://police.appstate.edu/clery
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
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