Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location. This multi-level role ranges from entry-level customer support and bookkeeping to senior-level customer relations, office administration, and coordination of high volume or large revenue orders. Retail business volume and number of locations supported are factors in determining level.
Essential Job Functions (may vary based on location products and services)
Receive and process delivery tickets and work orders for a variety of products and related services. Accurately enter order information into the system and communicate details according to location/company procedures. Schedule delivery and/or service appointments for new and recurring orders.
LEVELS II, III, IV — Number of locations supported, location business volume, qualifications, and requirements are factors in determining level.
Performs the above essential job functions as well as:
QUALIFICATIONS:
Requirements — complexity of requirements increases with grade level
Work Environment
Primarily performs essential job functions in an office environment. Occasionally performs essential job functions in a warehouse environment subject to seasonal temperatures and humidity.
May be exposed to hazards including:
Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required.
Physical Activities & Requirements
Must be able to communicate with customers and counterparts regarding financial matters and sales orders, operations, and safety. Must be able to hear equipment and vehicle sounds in the warehouse. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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