As a member of the Student Financial Services team, the Assistant Director for Outreach aids in maintaining the department’s service-oriented focus by providing clear and concise responses to inquiries from students, staff, academic departments, and external service providers on financial aid and student account matters. Works closely with Director on outreach activities to onboard students as well as with organizations and campus partners that support student success focusing on financial responsibilities. Outreach is directly related to providing support to students and their families related to applying for financial aid and paying out-of-pocket expenses, securing College supplemental support funds, assistant international students on relevant financial matters, and other outreach as directed. Collaborates with student account representatives to resolve out-of-pocket and other student account related issues. Provides front-line customer service to students, families, and internal and external constituents.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
QUALIFICATIONS:
KEY RELATIONSHIPS:
This position interacts with students, parents, faculty and staff, and outside constituencies.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
General open office and campus environment. Position involves sitting, although frequent movement is necessary. Computer usage involving repetitive hand/wrist motion is also necessary. Lifting up to 30 lbs. may be necessary.
TO APPLY:
Interested candidates should apply electronically by clicking the “Apply” button on the Colby College website. A review of applications will begin immediately and will continue until the position is filled.
ABOUT COLBY COLLEGE:
Founded in 1813, Colby is one of America’s most selective colleges. Located in Waterville, Maine near the banks of the beautiful Kennebec River, Colby College is one of the nation’s top liberal arts colleges. Colby’s focus on innovative and leading-edge programs that complement the traditional liberal arts—in areas such as artificial intelligence, data science, genomics and computational biology, climate change and the environment, the arts and humanities, public policy, and performance studies, distinguish Colby from other schools of its size. Colby extends its reach, impact, and opportunities through external partnerships with globally recognized laboratories and medical facilities, arts organizations, and a wide array of business partners. The campus boasts beautiful new facilities including the Harold Alfond Athletics and Recreation Center, a best-in-class complex that has become a center for student activity; the Paul J. Schupf Art Center, a downtown community-based arts building; the forthcoming Gordon Center for Creative and Performing Arts, which includes a start-of-the-art performance hall, studios, screening rooms, and a grand community space (opening in 2023). The College recently established the Island Campus in mid-coast Maine after acquiring the Allen and Benner Islands, once owned by the Wyeth family, to offer Colby students unique and timely cross disciplinary research opportunities in a range of academic disciplines, including the marine sciences and the arts.
Over the last seven years applications for admission have more than tripled, making Colby one of the most sought-after colleges in the country. The College’s unyielding commitment to diversity and inclusion is evident in its rapidly changing student population. In recent years Colby has doubled both the number of enrolled Pell-eligible students and the number of enrolled students of color. Colby students, who come from throughout the U.S. and more than 70 countries, demonstrate unprecedented highs on every measure of academic achievement. Investments in financial aid (a 111 percent increase since 2014, to $58.6 million annually) and new programs are ensuring that all members of the community can thrive in this dynamic environment. Colby has raised $700 million toward its $750 million Dare Northward campaign goal, which was the largest campaign goal for a liberal arts college when it launched in 2017. Since 2014, the College’s net assets have doubled to more than $2 billion, its record of fundraising has moved to the very top tier of liberal arts colleges, and it has rapidly expanded its faculty and staff to allow for new areas of inquiry, scholarship, and teaching, and to support record enrollments.
Colby is a private, coeducational liberal arts college that admits students and makes employment decisions on the basis of the individual’s qualifications to contribute to Colby’s educational objectives and institutional needs. Colby College does not discriminate in its educational programs or employment on the basis of race, color, gender, sexual orientation, gender identity, disability, religion, national origin, age, marital status, genetic information, or military or veteran’s status. Colby is an equal opportunity employer and operates in accordance with federal and state laws regarding non-discrimination. Colby complies with Title IX, which prohibits discrimination on the basis of sex in an institution’s education programs and activities. Questions regarding Title IX may be referred to Colby’s Title IX coordinator or to the federal Office of Civil Rights. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.
For more information about the College, please visit our website: www.colby.edu.
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