Boys Town Hiring for Director Community Support Services at New Orleans, LA  Full Time

Oversees the integration, design, management, and implement of Community Support Services. Oversees program functions including marketing, reviewing, and reporting of funding standards.

MAJOR RESPONSIBILITIES & DUTIES:

• Oversees and coordinates operations of a Community Support Services program.
• Oversees the development, design, and implementation of the program.
• Provides and reviews necessary communication and documentation for contractors, families, agencies, courts, and interested parties to discuss family progress in meeting service plan goals.
• Supervises, administers, monitors, and evaluates established intervention procedures for the program and develops new approaches for intervention as needed.
• Ensures appropriate level of direct contact with families per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed.
• Follows reporting procedures established for Family Support Services and promotes safety through ongoing training and consultation.
• Promotes a culture of professionalism through role modeling professional boundaries and respect.
• Screens, hires, consults, and evaluates direct program staff and assumes responsibility for training staff.
• Oversees and consults with supervisors and trainers.
• Reviews individual staff data to ensure that program guidelines are being followed, and uses the data to improve efficiencies and outcomes.
• Manages program occupancy, staff turnover, and other program variables that have a financial impact.
• Establishes systems to predict and prevent potential problems and develops intervention strategies.
• Collaborates and coordinates integration of services internally as well as externally in the community.
• Develops referral sources to expand community awareness and generate referrals.
• Coordinates referral process and ensures program capacity is maintained at appropriate levels; works with referral sources and consumer groups to ensure appropriate referrals are made to the program.
• Liaises with community partners; develops and maintains community collaborations.
• Establishes and fosters community relationships and determines services needs.
• Analyzes areas for potential expansion and develops strategies to increase referrals.
• Solicits feedback from consumers of the program activities including agency personnel and family members; develops and installs effective data collection systems, provides appropriate data, supervises data gathering by others, and analyzes data from a variety of sources.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to lead a team of associates and to supervise family intervention services, be knowledgeable of, and comply with, statutes and policies which affect target population.
• Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of the functions and services of the community organizations and related human services.
• Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
• Demonstrates decision making skills and competencies to work in crisis situations and the temperament to work with children and families experiencing crisis.
• Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
• Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
• Ability to communicate with individuals at all levels in the organization and with external contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Computer skills in Microsoft Office.
• Strong knowledge of Boys Town model and fidelity of care.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Psychology, Social Work, Counseling, Health Education, or a related field required. Master’s degree may be required by contract.
• Minimum of 3 years of progressive experience working with children and families including advanced level management and supervisory experience required.
• Social work experience in a public or private organization working with a diverse population of individuals having co-occurring diagnoses required.
• Possess a valid driver’s license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• On-call (continuously or rotationally) to provide support required.
• Bilingual skills may be required by contract.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town’s mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.