Provides classroom maintenance, installation and support services for audio and visual presentation equipment located in University classrooms and facilities. Serves as a member of CCIT services group. Performs other duties as assigned.
JOB DUTIES:
30% – Essential – Equipment Install and Maintenance:
Install and setup equipment used in technology enhanced rooms, including communication, collaboration, and coordination with other trades and schedulers. Field engineer installations when unique circumstances arise, keeping with industry and Clemson standards. Complete test of system when installed. Work with programmer(s) to resolve any outstanding issues or adjustments. Clean up after install. Able to instruct users how to use the new system.
40% – Essential – Technical Support and Maintenance:
Timely response to audio visual and classroom issues that arise from instant message, calls, and ticket system. Diagnoses and fixes problems and failures. Assists and supports users of technology installed rooms with connection, instruction and operation of the AV systems. With user’s permission, makes adjustments to personal computer settings to allow the device to be used successfully with the rooms technology.
15% – Essential – Data Management:
Maintains records in technology enhanced room database including room locations, installed equipment and preventative maintenance completion dates. Maintains accurate records and information in the electronic ticketing system.
10% – Essential – Perform preventative maintenance on scheduled intervals. Maintain lectern PC hardware and load computer images by following established procedures, including swapping computer, monitors, keyboards, mice, etc.
5% – Essential – Inventory Maintenance:
Maintains running inventory of supplies and equipment used to install and maintain classrooms. Prepares requisitions and receives ordered equipment and supplies. Provides documentation, recommendations and suggestions to supervisor for improved operation, repair and scheduling. Maintains a current knowledge of technology enhanced room locations and configurations, including hardware, room layout and connections to campus systems.
MINIMUM REQUIREMENTS:
Education – A bachelor’s degree in information technology systems, computer science, or related field and experience in information technology systems or related area. Relevant experience may be substituted for bachelor’s degree on a year-for-year basis.
Driver’s License Class D
PREFERRED REQUIREMENTS:
License’s and Certification’s:
Avixa/InfoComm CTS, CTS-I, CTS-D
Crestron P-101, P-201
Biamp Certification.
Work Experience: 2+ years; able to read drawings and keep field notes to allow creation of as-installed drawings.
RESPONSIBILITIES
JOB KNOWLEDGE
Firm Job Knowledge – Firm working knowledge of concepts, practices and procedures and ability to use in varied situations
SUPERVISORY RESPONSIBILITIES
Supervises Student Workers only – Supervises Student workers only
BUDGETARY RESPONSIBILITIES
No Budget Responsibilities – No fiscal responsibility for the department’s budget.
PHYSICAL REQUIREMENTS:
100% – Stand for prolonged period
100% – Sit (stationary position) for prolonged period
100% – Walk or move about
100% – Use hands or feet to operate or handle machinery, equipment, etc
100% – Ascend or descend (i.e. stairs, ladder)
100% – Position self to accomplish task (i.e. stoop, kneel, crawl)
100% – Communicate, converse, give direction, express oneself
100% – Recognize or inspect visually
100% – Move, transport, raise or lower
100% – Extends hands or arms in any direction
50% – Use taste or smell to detect or determine particular flavors or odors
100% – Perceive, observe, clarity of vision
WORKING CONDITIONS:
100% – Exposure to heat or cold
100% – Exposure to dust/fumes
100% – Noise
100% – Mechanical hazards
50% – Chemical hazards
100% – Electrical hazards
80% – Burn hazards
5% – Overnight Travel
WORK SCHEDULE:
Standard Hours: 37.5;
Expected Salary Range ($ 43,030.00 – $ 59,500.00)
ESSENTIAL PERSONNEL LEVEL
Normal Operations
Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.
JOB LOCATION:
Clemson, SC
APPLICATION DEADLINE:
June 30, 2023
MILITARY AND VETERAN:
MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job’s minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.
To claim Veteran Preference for qualifying positions, email [email protected] upon submission of your application.
CLOSING STATEMENT:
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, or related medical condition), national origin, age, disability, veteran’s status, genetic information, or any other personal characteristic protected under applicable federal or state law. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.
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