The Planning and Development Services Division for the Department of Land Use and Transportation (LUT) is looking to fill a SeniorBuilding Permit Technician position. The Building Permit Technician Senior is the first point of contact for our customers and sets up and issues permits daily, helps customers schedule inspections, and answers questions regarding the building process. They also provide technical support to customers by assisting them with navigating the County’s permit tracking and electronic plan review systems. The Building Permit Technician (BPT) works the front counter at least once a week helping with customers who come to the office for assistance.
The Position
The Senior Building Permit Technician performs highly responsible clerical and administrative functions in the area of permits issuance in Building Services and serves in a lead capacity over lower-level staff assigned to the permit team.
This position will be responsible for providing technical guidance and direction to Building Permit Technicians I and II classifications. Provide customers with comprehensive, accurate and efficient service for requests and inquiries related to the building process. Accept and process building permit applications from the public; review applications and supporting documentation to ensure accuracy and completeness of the building permit; determine the correct permit type needed and issue all types of building permits received by fax, mail, online as well as email and the customer service counter.
Provide technical assistance via phone calls and customer service counter regarding the application process. Manage all public records pertaining to all permit types; prepare, maintain, organize and update department files and records; search and compile information. Accurately enter data into the computer tracking software database system.
Monitor the permit review process by setting up applications and reviewing plans as well as tracking applications through the approval process and permit tracking system.
Ideal Candidate
Versatile: You are a team player who can also work independently. You are comfortable in a fast-paced work environment and can handle change in a constructive and positive manner.
Customer-centric: You enjoy working in a customer service environment and serving the public.
Ambitious: You are self-motivated, organized, and pay attention to detail.
To review the complete classification and list of knowledge, skills, and abilities for this position, click
Additional Requirements
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