Responsibilities:
Assist customers when filling out profit center forms, new account setup forms, and any necessary paperwork to implement or modify the customers’ Shift4 accounts
Schedule appointments to complete the installation process
Follow up with customers and to ensure that they are satisfied with their account
Coordinate conference calls to explain forms to relevant vendors and customers to ensure installation process is not delayed
Understand and keep current with all of our technology solutions’ new features, functionality, and installation procedures
Provide updates and reports to executive management on an ongoing basis
Follow established guidelines, protocols, and practices; maintain professional representation of the company
Qualifications:
High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Guest Service...
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