The Product Owner role is a strategic, foundational role in Cigna’s Core Technology, Engineering & Solutions Agile Scrum software development framework. Product Owners ensure that the right product features are built at the right time by the Scrum team to support business product development and maximize business value delivered. They define product vision, road-map and growth opportunities to ensure alignment between Cigna’s products and the needs of its customers.
Responsibilities
Prioritize and manage a product backlog for delivery of value early and often
Lead in facilitating using effective product discovery techniques
Available to the team in providing timely clarifications and make difficult business trade off decisions on a regular basis
Align priorities across customers, business partners, subject matter and user experience experts
Strategic oversight and ownership of the product vision
Own the product road-map as well as the release plan, sprint goal and release goal for agile scrum team
Conduct on-going analysis of standard operating procedures to assess performance vs. budgeted standards for continuous process improvements, improved efficiency, and improved customer satisfaction. Collaborate with customers, both internal and external, to validate assumptions and respond to feedback.
Assist team in backlog refinement, iteration planning, and elaboration of the user stories
Own Sprint Reviews with broader stakeholders and elicit feedback on the product
Keep abreast with Agile/Scrum practices and new trends
Responsible for coordinating and working closely with engineers and product management to produce product documentation such as user guides, release notes, internal and external training
Actively participate in enterprise scrum of scrums
Other duties as apparent or assigned
Requirements
5 years as a product owner in a software development space, required.
3-5 years prior experience in a health care related field or healthcare management space, required. Pharmacy is preferred.
Data mapping skills, required.
Certification or experiences in areas related to Product Management, Scrum or Agile methodologies-CSPO, A-CSPO or CSP. Preferred Lean/Six Sigma
Required Skills
Demonstrated leadership skills in creating a team oriented culture.
Problem solving; identifies effective and efficient solutions for complex problems and looks beyond the obvious and uses critical thinking to drive superior results.
Ability to Identify problems analytically, develop solutions and implement an effective course of action.
Assertive and hands on professional, who thrives in a fast paced, change-rich environment.
Must have proven work experience as an “influencer” and ability to own and drive the product and/or specific product features. Ability to coach, counsel and motivate others.
Interpersonal skills: Help negotiate priorities and resolve conflicts among project stakeholders (such as customers, product management, and development team).
Facilitation skills: Utilize effective product discovery techniques to elicit business and user needs.
Ability to plan, prioritize and organize effectively.
UX (User Experience) background, preferred.
Ability to think critically and constructively about complex business problems, clearly communicate analysis, and present solutions to address the real business needs.
Presentation skills preferred. Excellent verbal and written communication skills.
Bright, energetic, assertive and hands-on professional who thrives in a fast-paced environment
For this position, we anticipate offering an annual salary of $85,400 – $142,400, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
About Evernorth
Evernorth, Cigna Corporation’s health services segment, exists to elevate health for all. We’re building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you’ll be empowered to solve the problems others don’t, won’t or can’t. Join us. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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