Searching for a motivated individual to coordinate and dispatch HVAC technicians while providing excellent customer service to our residential and commercial customers. This position requires a motivated person that is detail oriented, punctual and dependable.
JOB RESPONSIBILITIES:
– Answering phones & scheduling customer appointments
– Communication with Property and Facility Management companies
– Maintain technicians daily dispatch schedules
– Maintain customer database with new and existing customers
– Coordinating and facilitating customer maintenance schedules
REQUIREMENTS:
– Dispatching experience is recommended
– Ability to work in a fast-paced environment and under pressure
– Positive and outgoing personality
– Advanced customer service skills
– Organized
– Ability to multitask
– Strong ability to use Microsoft office, email and internet applications
– Available to work overtime when needed
– Excellent verbal skills
– Professional phone skills
– Strong interpersonal skills
BENEFITS:
– Hourly pay with O.T. (Mon-Fri)
– $15-$25 Commission for each maintenance agreement sold (Paid weekly)
– $5000 Bonus for each 5 years of employment
– Christmas Bonus plan
– 401K & Roth retirement plans with 4% company match (available after 1 year & fully vested)
– Paid holidays
– ADP direct deposit (paid every Friday)
– Paid vacation (1 week after one year, 2 weeks after three years)
– Company paid life insurance (no cost to employees)
– Company paid long term disability insurance (no cost to employees)
– Group health insurance (We pay 80% of the employees’ insurance)
– Group vision insurance
– Group dental insurance
Job Type: Full-time
Pay: $35,000.00 – $45,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: One location
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