CMIT is looking for a customer-focused IT Call Center Technician (FRT) to join our team. The successful candidate will be comfortable working in a managed service provider (MSP) environment to serve as the first point of contact for clients seeking technical assistance. The candidate must be able to recognize, troubleshoot and resolve client issues. The individual is responsible for creative problem solving and identifying client up-sell opportunities.
Schedule:
1st shift and 2nd shift available – Tuesday-Saturday
Work from home available for 2nd shift after minimum of 90-day training program.
Responsibilities:
Soft Skills:
Qualification:
Education:
CMIT Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you need assistance with our application, please contact the Human Resources Department at 401-385-9966.
About the roleThis is a field-based and remote opportunity. Every day, cancer claims the lives of thousands of individuals worldwide....
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