A Fortune 500 client of ours is looking for an IT Support Analyst for a Contract to Hire position in Phoenix, AZ
The IT Support Analyst II is responsible for providing excellent customer service to end-users by delivering practical solutions to a wide-range of applications/technology problems and issues, and training of technology. The IT support Analyst II is a first level of support for customers within the organization. The IT Support Analyst II must be a skilled communicator with the ability to gather customer information, break down low to medium complex problems, and identify solutions to quickly resolve reported issues. The IT Support Analyst II is expected to ensure all reported problems are recorded into the IT Service Management System (ServiceNow) and ensure compliance Service Level Agreements (SLAs) based on the severity of reported issues.
Citrix
Active Directory
TCPIP, DNS, DHCP, WINS
VPN client configuration
Microsoft Exchange/Outlook: Creating rules
Microsoft Excel: understanding Macros and formulas
Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues
Help Desk Incident Management Software
SQL or Microsoft Access database
U.S. citizens and those authorized to work in the U.S. without sponsorship are encouraged to apply
Job Types: Contract, Temp-to-hire
Pay: $28.00 – $32.00 per hour
Benefits:
Experience level:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: Hybrid remote in Phoenix, AZ 85009
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Description Do you thrive in a fast-paced, dynamic environment? Are you organized, reliable and pay...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Interested in working with one of the markets leading manufacturers? Greenheck Group is a leading...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Description Job Description: Leidos has a remote opportunity for an IT professional to work as...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Arcem Solutions is a rapidly growing Managed IT Services provider. Overview Arcem Solutions is looking...
Apply For This JobAbout the roleAt Advanced Accelerator Applications, a Novartis company, we are committed to leading innovation in nuclear medicine and delivering...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Duties You will serve as an Information Technology Specialist (IT) in the Operations and Administration...
Apply For This Job